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Date: 16 May 2012

Time: 21:40

Choose and Book direct bookings

Direct booking through Choose and Book is only available when the hospital appointments system is able to receive messaging from Choose and Book.

When this is possible, the Choose and Book system in the GP surgery is able to pull available appointment slots directly from the hospital's appointment system and the patient can potentially leave their GP surgery with a convenient booked hospital appointment of their choice.

Patients do not have to book their appointment in the GP surgery. By using a unique booking reference number (UBRN) and password printed off for them at the surgery, patients can go home and consider their options, then telephone the National Telephone Appointments Line (0345 608 8888) or book via the Internet using the HealthSpace website.

For information and queries, and to provide any feedback regarding direct booking at UHB please contact:

Donna Manders, Service Improvement Manager: Donna.Manders@uhb.nhs.uk
Nicola Thompson, Deputy Service Improvement Manager: Nicola.Thompson@uhb.nhs.uk

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