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Customer Care Awards

The Customer Care Awards recognise individuals or teams who have demonstrated and delivered outstanding customer care to patients, relatives or visitors.

In doing so, these staff have demonstrated that they are truly working to the Trust's values of responsibility, respect, honesty and innovation, by going the "extra mile".

The awards are divided into four categories:

• Individual (clinical)
• Individual (non-clinical)
• Team (clinical)
• Team (non-clinical)

The winner in each category will be decided by the Trust’s Customer Care Group and will receive a £20 voucher funded by QEHB Charity. Each winner will also be put forward for the Governors' Customer Care Award at the annual Best in Care Awards.

Patients, carers, visitors and colleagues can nominate staff members or teams using the nomination form below.

The Customer Care Awards are supported by QEHB Charity.

Nomination form

Please note that the contents of this form will not be encrypted upon submission. If you would prefer not to use this form to submit your information, please email Awards@uhb.nhs.uk.

Please complete all fields marked *.

My name is ... *

My email address is ... *

My phone number is...

I am a ...

PatientVisitor/relativeStaff memberOther

The staff member or team I would like to nominate is ... *

This person/team is based in the following department (if known)

The category I would like to nominate this person for is ...

Individual (clinical)Individual (non-clinical)Team (clinical)Team (non-clinical)

They deserve this award because ...