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Date: 21 May 2012
Time: 15:56
Dignity champions project
Everyone has the right to be treated with respect, to have their values and beliefs maintained and received care that maintains their privacy and dignity. To help ensure this at UHB the dignity project was launched in October 2008 when more than 300 staff attended events at Queen Elizabeth and Selly Oak Hospitals.
Sponsored by the Chief Nurse and led by the Lead Nurse for older adults the project aims to establish departmental dignity champions throughout the organisation. Champions all receive an information pack and are invited to seminars, training sessions and work shops that explore themes relating to dignified care.
UHB has 115 ward and departmental dignity and older people's champions plus an active Trust Dignity in Care action group that links to the Trusts care quality group. The monthly themes cover a broad range of topics including falls, Mental Health, Safeguarding and 'Ability not Disability' as well as holding our first dignity conference.
We value how small changes make a big difference and encourage our champions to influence others in the delivery of dignified care throughout all areas within our organisation.
Each clinical division has or is establishing a divisional dignity champions group. There are many opportunities for nurses to promote dignified care but we recognise there are also challenges. The Divisional groups provide support, advice and guidance to all the champions as well as sharing examples of good practice.
The role of the Ward or departmental dignity and older people's champion involves the following:
- Act as a good role model by treating other people with respect
- Act as the patients advocate
- Speak up about Dignity to improve the way that services are organised and delivered
- Influence and inform colleagues
- Attend training and cascade teaching sessions to their team
- Listen to and understand the views and experiences of patients
- Challenge disrespectful behaviour
The dignity and older people champions receive support from their Matron and Clinical Area Manager in order to be successful in the role. They receive a monthly newsletter and teaching presentations to cascade to their team.
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