Kind, Connected and Bold Award winners

Good Hope Hospital

Luke Holland, Therapy Clinical Site Discharge Coordinator, Therapy Services 

For Luke’s hard work to develop the equipment locality app. He is currently working on another app which will help support therapists. Luke always takes time out to go through something to help others and provides a good listening ear. 

Stacy Chick, Ward Manager, Acute Medicine and Short Stay 

Nominated by a colleague, who said: “I would like to nominate Stacy following an incident that demonstrated truly exceptional nursing leadership and compassion. We were caring for a young patient with very advanced cancer and Stacy demonstrated extraordinary kindness, humanity and outstanding leadership of the ward.” 

Steve Williamson, Flow Coordinator, Healthcare of Older People 

For creating a discharge envelope to ensure patients and carers have all available information upon discharge. Steve has worked hard on this idea to see it through to development and roll out. He has received positive feedback that his work has totally transformed patient communication on patient discharge. 

Heartlands Hospital

Liangsheng Liu, Staff Nurse, Acute Medicine and Short Stay 

For kindness and compassion and always putting patient safety and care first. Liangsheng is an excellent team player who supports colleagues and offers guidance to student nurses. He demonstrates high standards of professionalism and clinical excellence. 

Luke Austen, Anaesthetic Registrar, Anaesthetics 

Nominated by a colleague, who said: “Luke was supportive, professional and compassionate during such a traumatic cardiac arrest. When Luke is on duty, I always feel safe and supported. He goes above and beyond to support critical care outreach and his bedside manner and compassion to patients and their relatives is exceptional.” 

Aimee Findon, Nurse, Emergency Department 

For consistently showing kindness towards patients and colleagues. Aimee is approachable, leads with empathy and creates a compassionate and inclusive environment while maintaining professional standards. 

Adam Field, Physiotherapist, Therapy Services 

For consistently being kind, approachable and supporting his colleagues. Adam creates a positive and inclusive environment where every team member is treated with respect and empathy. He goes out of his way to support the professional growth and development of his colleagues by regularly providing feedback, sharing learning opportunities, and encouraging the team to challenge themselves. 

Peter Doyle, Extended Scope Practitioner/Senior Physiotherapist, Therapy Services 

For unconditional kind, care and support to all his colleagues and patients. Peter communicates brilliantly with patients, giving them thorough information and reassurance about their symptoms and that he will do his best to help them. He is always striving to learn new skills and knowledge and pass them on to his colleagues. 

Queen Elizabeth Hospital Birmingham

Chloe Redmond, Clinical Nurse Specialist, Diabetes and Endocrinology 

Nominated by a colleague, who said: “A patient with type 1 diabetes was referred for raised blood glucose. Chloe’s timely input saved the patient going into diabetic ketoacidosis.” 

Julia Cox, Occupational Therapy Assistant, Therapy Services 

For consistently showing compassion and care towards patients and making sure they feel comfortable and valued. Julia’s kindness extends to her colleagues as well, where she offers support and encouragement, creating a positive and collaborative environment.  

Michala Babnic, Decontamination Unit Manager, Facilities - Decontamination 

For demonstrating professionalism, fairness and strong leadership. Michala supports staff development through mentoring and training and promotes open communication and encourages team feedback. She supports her colleagues’ wellbeing and goes out of her way to listen to their concerns. 

Naiem Moiemen, Consultant, Burns and Plastics 

Nominated by a patient, who said: “I’ve been seeing Mr Moiemen for over 20 years and he tries his hardest to make my facial features comfortable for me. The whole team saved my life when I was a child. If it wasn’t for Mr Moiemen’s actions I wouldn’t be working today.” 

Reese McCarmack-Bell, Healthcare Assistant, Day Surgery and Admissions 

For always being kind, genuine and thoughtful in meeting the needs of patients. Reese was recently singled out for praise during an observations of care visit on the Wellcome Ward. The observer noted that: "He reassured the patient throughout the interaction despite the patient's challenging behaviour. He remained professional, gentle and kind, treating the patient with the utmost respect, privacy, dignity and thoughtfulness." 

Sheena Collins, PA/Medical Secretary, Oncology 

Nominated by a colleague, who said: “Sheena has always been a supportive person and more recently has gone above and beyond following a clinician having to go on long term sick leave. Sheena has gone above and beyond to help accommodate patients in clinics and nothing is too much trouble for her. She is completely selfless.” 

Ward 623, Oncology 

Nominated by a patient, who said: “The whole team deserve a medal. They looked after me, cheered me up when I was at my lowest point recovering from two massive blood clots. Nothing was too much trouble.” 

Ward E2A, Healthcare of Older People  

For showing exceptional commitment to embedding the trust dementia standards into everyday practice, ensuring that some of our most vulnerable patients are supported and receive the dignity, understanding and personalised care they deserve. 

Solihull Hospital

Dr Stephen Orpin, Associate Specialist, Dermatology 

For always being kind and supportive. Dr Orpin is helpful and gives trusted advice to colleagues. He is very approachable, willing to help despite being extremely busy and treats everyone with respect. 

Joshua Poole, Specialist Optometrist, Ophthalmology 

For consistently going above and beyond to support the nurses. Joshua is always willing to help no matter how busy he is and always takes the time to offer advice and resolve patient queries. Josh puts patients first, often agreeing to see additional patients and making time to see them so that he can offer reassurance and help alleviate their worries. 

Eliza Hall, Office Manager, Rheumatology 

Nominated by a colleague, who said: “Eliza always goes above and beyond for patients and staff. She does everything with unfailing good grace and still offers support, patience and kindness to everyone.”

Community

Nicola Batchelor, Complex Discharge Hub Coordinator, Discharge Hubs, Solihull Hospital and Community Services 

For demonstrating genuine kindness in every interaction. Nicola consistently goes above and beyond to ensure her colleagues feel supported, valued and cared for. She actively looks out for team’s wellbeing and will always go out of her way to make a difference. Nicola has built strong, respectful relationships across all wards. 

Corporate

Medical Examiners Team, Queen Elizabeth Hospital 

Nominated by a colleague, who said: “I wish to nominate the Medical Examiner Team for their outstanding service and the support they offer us at Birmingham Children's Hospital. They are friendly, professional and always willing to help us at the drop of a hat.” 

Charlie O’Brien, Lead Nurse, Site Integrity, Corporate Affairs, Heartlands Hospital 

Nominated by a colleague, who said: “Charlie has supported colleagues around potential on-call changes. Charlie has been incredibly kind and proactive in reaching out to offer buddying, shadowing and reassurance so people feel supported through the transition.” 

Diane Coppage, Evening Team Leader - Appointment Centre, ABC – Appointments, Heartlands Hospital 

For being a kind, caring and supportive team leader. Diane goes above and beyond to make sure all her colleagues are happy at work by supporting their wellbeing. 

Paul Litchfield, Cancer Information and Support Services Manager, Cancer Services, Queen Elizabeth Hospital 

For going above and beyond to support colleagues. Paul goes out of his way to support patients in every way that he can so that he can really make a difference for them. He has invested a lot of time into building a new team who carry his same passion for the service, ensuring a high level of care and support is continued. 

Research and Development

Heather Willis, Senior Research Nurse, Clinical Trials, Research and Innovation, Good Hope Hospital 

Nominated by a colleague, who said: “Heather has been bold in taking on new challenges such as presenting her team’s work at Trust wide meetings. She has also successfully submitted posters and abstracts to national meetings, showcasing the excellent work of the Good Hope Research Team. Heather is always kind, thoughtful and sensitive to the needs of those around her.” 

Women’s and Children’s

Dr Ajantha Sanjeevi, Consultant Obstetrician and Maternal Medicine Specialist, Obstetrics, Heartlands Hospital 

For always showing great compassion and care for patients and their families throughout their appointments. Dr Sanjeevi is always exceedingly well-prepared before each appointment and guides families through a very distressing time by giving them space, time and truly listening to them while providing detailed explanations, recommendations and reassurances. 

Michelle George, Administrator/Secretary Paediatrics Friars Gate, Paediatrics, Solihull Hospital and Community Services 

Nominated by a colleague, who said: “Michelle has made such a positive difference to our team. She is very efficient both in admin and secretarial work. Her attitude and behaviour despite a very challenging time for our department has been such a pillar of support for our team and patients.” 

Clinical Support Services

Jane Truman, Biochemistry Scientist, Laboratory Medicine, Queen Elizabeth Hospital 

Nominated by a colleague, who said: “Jane structures training in a way that suits each individual best. She is always available and approachable for clarifications and guidance.” 

Kelly Cheal, Lead Reporting DXA Technologist - Nuclear Medicine, Medical Physics, Queen Elizabeth Hospital 

Nominated by a patient, who said: “Kelly was lovely and bubbly from start to finish. I have mobility issues and she treated me no differently and was warm and welcoming. I am in pain daily and she moved me around on the scanner so gently and respectfully.” 

Imaging Quality and Governance Team, Radiology, Queen Elizabeth Hospital 

For being the driving force behind the quality standard for imaging accreditation. The team has worked tirelessly and been dedicated to aligning documentation, service provision and patient care with UHB policies and national guidelines. They have supported teams within the service to make improvements and demonstrate the quality of care provided for patients.