Kind, Connected and Bold Award winners

Good Hope Hospital

Main and Obstetrics Theatre Teams 

Nominated by a colleague, who said: “The teams work tirelessly on the front line and, as a newcomer to the department, I was welcomed with open arms. I have witnessed first-hand their exceptional compassion, professionalism and skill. Their dedication ensures patient safety and high-quality care every day.” 

James Manley, Senior Charge Nurse, Emergency Medicine 

For going above and beyond to support a colleague who was experiencing a traumatic and distressing situation. James came in on his day off to be there for his colleague, showing remarkable compassion, teamwork and dedication to staff wellbeing. 

Sarah True, Specialty Registrar, Geriatric Medicine 

Nominated by a colleague, who said: “I was working with Sarah on a night shift when a patient had a cardiac arrest. Sarah demonstrated excellent team leadership throughout by staying calm and collected. She was caring and made sure we had a debrief afterwards to make sure the staff were okay.” 

Suzanne Preece, Personal Assistant to Good Hope Hospital Senior Leadership Team, General Management 

Nominated by a colleague, who said: “Suzanne is always open to assisting whenever needed and answers any question I have about a particular task. On challenging and fast-paced days, she is supportive and encourages me.” 

Hayley White, Reconditioning Clinical Specialist, Therapy Services 

For consistently promoting practical, sustainable ways of working as a sustainability champion. Hayley took the initiative to design, set up and run the walking aid recycle and reuse scheme. Through Hayley’s leadership and determination, the scheme has brought hundreds of crutches back into circulation. 

Heartlands Hospital

Jennifer Adu, Sister, Healthcare of Older People 

For consistently providing outstanding patient care. Jennifer goes above and beyond for every patient, ensuring they feel safe, respected and truly cared for. Jennifer also looks after her colleagues with the same compassion and dedication.  

Kiana Lorete, Student Nurse, Cardiology 

Nominated by a colleague, who said: “After leaving a shift, Kiana was approached by a member of the public at the main entrance. She quickly realised that the patient was not responsive and immediately tried to get help and wheeled the patient to the Emergency Department (ED). On the way to ED, Kiana started CPR  before the patient was taken to ED.” 

Erden Unluer, Specialty Doctor, Emergency Medicine 

Nominated by a patient, who said: “I was admitted to A&E and was seen by Dr Erden Unluer. This doctor made me feel very heard and seen. He took all my concerns into careful consideration and showed true compassion and dedication to providing care for me.” 

Shiraz Kamaran, Team Leader, Emergency Medicine 

For Shiraz’s helpful, kind and a good team leader. Shiraz goes the extra mile to ensure patient safety and provision of care. He had a fantastic attitude towards work and is always available to support his colleagues and patients. 

Victoria Gee, Healthcare Assistant, Emergency Medicine 

Nominated by a colleague, who said: “On a particularly busy day, Victoria worked tirelessly to complete all tasks. She remained composed, professional and respectful throughout the shift and demonstrated notable kindness towards patients and their families.” 

Yvonne Willessey, Staff Nurse, Endoscopy and Gastroenterology 

Nominated by a patient, who said: “Sadly, my dad came to the end of his life during his time in hospital. From the very first moment we met Yvonne, her kindness shine through. She treated my dad with dignity, compassion and genuine warmth.” 

Mohammed Hussain, Housekeeping Operative, Facilities 

For being consistently helpful, approachable and proactive. Mo always goes above and beyond to ensure the department remains tidy and welcoming. He continually offers support to the pharmacy team and is always smiling, polite and courteous. 

Hally Page, Operating Department Practitioner, Theatres 

Nominated by a colleague, who said: “Anyone who has had the pleasure of working with Hally will know that she  lights up every room she walks into. She consistently receives positive patient feedback because of the outstanding care she delivers, and her kindness and compassion are felt by everyone.” 

Elizabeth Julian, Practice Placement Manager, Therapy Services 

For being generous with her time and kindness. Elizabeth is passionate and supports collaborative working. She is a role model and has demonstrated great leadership skills. 

Queen Elizabeth Hospital

Critical Care Area C Team, Critical Care 

Nominated by a patient’s relative, who said: “The care the team on critical care area c provide is on another level. The care and attention that was given to my husband was second to none from all the team.They showed dedication to patients like no other.” 

Bournville Ward, Day Surgery and Admissions Lounge 

For embracing significant changes with professionalism and resilience. The team has continued to work collaboratively, supporting one another and maintaining a high standard of patient care. 

Francisca Salazar, Sister and the Phototherapy Team, Dermatology 

Nominated by a patient, who said “Fran and her phototherapy team were the most compassionate individuals I met during my journey in dermatology. They have always been so kind and treated me with utmost dignity.” 

Janet Hallam, Therapy Lead, Therapy Services 

For Janet’s dedication and working to ensure that the department is delivering the best it can to patients, either through supporting colleagues and their professional development, pioneering apprenticeships, supporting research delivery, skill mixing to optimise budget and managing safe delivery of the on-call service. 

Rachael Colclough, Consultant Physiotherapist, Respiratory Medicine 

Nominated by a colleague, who said: “Rachael showed outstanding compassion and humanity when a visitor suddenly became unwell. She coordinated the multidisciplinary team with a calm and measured authority and reassured the patient’s relative with kindness and clear communication.” 

Feba Abraham, Staff Nurse, Critical Care 

Nominated by a patient’s relative, who said: “Feba was looking after my brother who was on a heart bypass machine. After he suffered a catastrophic bleed on the brain, she was very supportive to me and my siblings. Her kindness and caring were pitched just right.” 

Dr Luke Watts, Doctor, Emergency Medicine 

Nominated by a patient’s relative, who said: “Whilst my dad was in hospital, Luke was one of the best doctors he saw. He introduced himself, listened to our concerns and clearly explained why and what he was doing. He went out of his way to find out an answer for us and I saw him going out of the way to help other patients too.” 

Chris Hooper, Student Nursing Associate, Cancer Centre

Nominated by a patient, who said: “Chris is always the friendliest, most helpful and kind member of staff I see at the cancer centre. I went to the outpatient pharmacy and was told that there was a problem with how my prescription had been issued that meant I had to go back to the cancer centre to try to resolve it. Without hesitation, he called my consultant and as a result the problem was sorted almost immediately.”  

Georgina Roberts, Technician, Renal Medicine 

For Georgina’s unwavering commitment to patient care, ensuring that every individual received the highest standard of support. Georgina’s expertise, combined with her compassionate approach makes her an invaluable member of her team. 

Tchatikpi Madougou, Housekeeping Assistant and Raymund Regalado, Housekeeping Assistant, Facilities 

Nominated by a colleague, who said: “I would like to nominate these two incredible people for their efficient and spotless cleaning of our burns unit. They take pride in their work in a positive, professional and friendly way. Their excellent service maintains very high standards of hygiene and safety across the unit which helps to reduce the risk of infection.” 

Georgina Nugent, Clinical Educator, Emergency Medicine 

For Georgina’s hard work in facilitating the trauma awareness study day as part of a new starter programme. Georgina was bold in speaking up against a discriminatory comment, which meant that the behaviour did not continue. She brought the candidates together by demonstrating our Trust values. 

Dominic Power, Consultant Hand and Peripheral Nerve Surgeon, Jasmeet Jhaj, Locum Consultant Hand and Wrist Surgeon, Samuel George, Consultant Plastic, Hand and Peripheral Nerve Surgeon, and Elizabeth Gillott, Locum Consultant Hand Surgeon, Hand Surgery 

For the team’s exceptional kindness and patience in supporting clinical photography trainees. The team has taken the time to explain procedures, answer questions and created a welcoming environment that promotes learning and confidence. They have gone above and beyond their usual responsibilities to provide hands-on opportunities for trainees. 

Solihull Hospital

Solihull Theatre 11 Team, Theatres 

For the team’s establishment and delivery of robotic colorectal surgery with exceptional commitment, skill and determination. The team consistently works hard, showing kindness and strong communication. They are professional, and willing to learn and support for colleagues. 

Magdalena Orzechowska, Housekeeping Operative, Facilities 

Nominated by a colleague, who said: “Magdalena comes in every day before closing time to clean the department thoroughly. She consistently goes above and beyond to ensure our department is spotless, safe, and welcoming for both staff and patients. Her attention to detail and high standards makes a huge difference to the smooth running of our department..” 

Kim Wright, Medical Secretary, General Surgery 

Nominated by a colleague, who said: “Her contribution to the department, my firm, and especially my patients, is unparalleled.  She has become the go-to problem solver for all consultants, and no task has yet proved unfixable by Kim. The praise and commendation she gets is truly amazing.” 

Community

Christine Jaouadi, Sister, Umbrella Sexual Health Services, Solihull Hospital and Community Services 

Nominated by a colleague, who said: “Christine held a bake sale in the staff room at Whittall Street Clinic to raise money for the Saving Lives HIV charity and to celebrate World AIDS Day. She personally baked over 10 different varieties of cake and baked goods so there was plenty of choice for everyone.” 

Macmillan Specialist Palliative Care Team, Solihull Hospital and Community Services 

For the team’s continual prioritisation of compassionate care with patients at the focus of everything they do. The team ensures that waiting lists are managed and flexible working between areas has supported patients. They have shown determination to provide ongoing support, facilitating training, education and time to support other communities by sharing their expertise. 

Solihull Community Stroke Team, Solihull Hospital and Community Services 

For transforming the rehabilitation pathway for stroke survivors. The team’s mission was to provide quicker, more frequent rehabilitation and improve patient outcomes in Solihull. They have shown incredible compassion and commitment, supporting patients to make remarkable progress.  

Intravenous Therapy Team, Solihull Hospital and Community Services 

Nominated by a patient’s relative, who said: “As a carer I was lucky enough to receive the support of this team for many weeks in order to administer IV Ertapenem to my late husband. I felt I was in such safe hands, always able to reach them by phone if necessary. Nothing was too much trouble, and they were extremely knowledgeable.” 

Corporate

Research and Development 

Centre for Rare Diseases Team, Research and Development, Queen Elizabeth Hospital 

For the team’s efficiency, focus and dedication to patient care. The team members are proactive in helping the busy outpatient department when needed. They have fundraised to make the phlebotomy room a more positive atmosphere with better equipment for vulnerable patients. 

Ayo Dada, Gastrointestinal (GI) Research Nurse, Research and Development, Queen Elizabeth Hospital 

For Ayo’s exceptional commitment to creating a supportive and inclusive work environment. Ayo played a pivotal role in helping a new colleague settle in seamlessly, ensuring they felt valued, confident and well-integrated into their role. His positive influence on the team and leadership both motivates and encourages colleagues and students. 

Women’s and Children’s

Zena Charles, Midwife, Obstetrics, Solihull Hospital and Community Services 

Nominated by a patient, who said: “On the day of the birth, I felt safe knowing that Zena was there and that my plans would be respected. I am very thankful that the care provided by Zena was centred around my own needs and wishes throughout my pregnancy and the birth.”  

Loida Oliveros, Healthcare Assistant, Paediatrics, Heartlands Hospital 

For going out of her way for patients, their families and her colleagues. Loida is excellent in escalating deteriorating children and has a brilliant rapport with doctors and nurses. She is gentle, kind and considerate, and her smile cheers everyone up. 

Clinical Support Services

Molecular Pathology Team, Laboratory Medicine, Queen Elizabeth Hospital 

Nominated by a colleague, who said: “I recently had to admit a man from my outpatient clinic who I had to tell had stage four lung cancer with liver and bone metastases. As someone who had never smoked, the diagnosis came as a great shock to him and his family. As well as blood tests sent to the molecular pathology lab, we organised an urgent liver biopsy. The biopsy was processed within 48 hours and the patient was able to start on targeted immunotherapy the next day.” 

Sophia Beddows, Epilepsy Clinical Nurse Specialist, Radiology, Queen Elizabeth Hospital 

Nominated by a patient, who said: “Sophia was so kind and welcoming and helped me a lot during my time in the hospital. Her energy, kindness and dedication made her so special and outstanding in my memories. She definitely makes such a big difference in the atmosphere and for the patients in their hard days.” 

Sue Price, Clinical Pharmacy Technician, Pharmacy, Queen Elizabeth Hospital 

For Sue’s demonstration of exceptional kindness and compassion toward both patients and colleagues. Sue routinely stays beyond her shift to ensure patients’ medications are accurate and ready for discharge, safeguarding continuity of care. Her collaborative approach strengthens team cohesion, as she assists the medical team with urgent and complex prescriptions. 

Katie Cook, Clinical Lead Radiographer, Radiology, Good Hope Hospital 

For working hard every day to ensure the smooth running of the department. Katie is always available and approachable whenever anyone has any concerns or issues to lend a friendly ear and offer support and guidance. She brings outstanding leadership skills to her department, accommodating colleagues’ interests in developing their careers and championing career progression. 

Shariq Jan, Sonographer, Radiology, Heartlands Hospital 

Nominated by a colleague, who said: “Shariq is always going out of his way to help others whether they are patients, colleagues or others around him. He is always kind and professional, and he will always leave a person smiling. He is hardworking, reliable and caring.”