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Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 1 June 2020

Time: 02:14

June 2015 results

The Outpatients Friends and Family Test result for June 2015 is 97%. This is based on 1802 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 1407 96% 2%
Imaging (including X-ray) 30 97% 0%
Therapies 365 100% 0%
Total 1802 97% 1%

We’re doing this well

  • Our outpatient physiotherapy department delivers a first-class service
  • Our pre-assessment waiting times have improved, providing an efficient service
  • Clinical staff listen well, and deliver relevant information to patients

We’re working on this

  • We are consistently reviewing and improving signage based on patient suggestions
  • The outpatient corridor now has a new wheelchair area. More wheelchairs are being ordered to ensure our patients are transported comfortably

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