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Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 2 June 2020

Time: 09:29

June 2016 results

The Outpatients Friends and Family Test result for June 2016 is 97%. This is based on 1667 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 1468 97% 1%
Imaging (including X-ray) 49 90% 6%
Therapies 150 99% 1%
Total 994 97% 2%

We’re doing this well

  • Staff provide excellent care and treatment
  • The environment is clean, tidy and well maintained

We’re working on this

  • We are encouraging more patients to sign up tomyhealth@QEHB. This secure portal allows patients in long-term care to remotely access much of their clinical information held at the hospital, including letters and laboratory results. As well as patients being more informed about their care and treatment, this can mean fewer visits to the hospital and the option to interact with other patients within the portal and create support networks
  • More pagers are being ordered for the Outpatient Department, allowing patients to explore the hospital grounds without worrying about missing their appointment

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