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Date: 25 November 2020
Outpatient Friends and Family Test results
The Outpatient Friends and Family Test asks “How likely are you to recommend our service to friends and family if they needed similar care or treatment?”
The Outpatient Friends and Family Test result is based on the number of patients who would recommend (including ‘extremely likely’ and ‘likely’ responses) versus the number of patients who would not recommend (including ‘unlikely’ and ‘extremely unlikely’).
This is shown as a percentage of the total number of responses to the question. The total number of responses also includes ‘neither likely nor unlikely’ and ‘don’t know’ responses.
The Friends and Family Test score for July 2019 is 96%. This is based on 1923 responses.
|Area||Total number of responses||Would recommended||Would not recommended|
|Imaging (including X-ray)||59||89.83%||3.39%|