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Date: 23 September 2021

Time: 19:29

Rights of access to information

Freedom of Information Act 2000

In addition to accessing the information identified in the publication scheme, you are entitled to request information which we hold and have recorded in any form. The right to access this information is subject to certain exemptions listed in the Freedom of Information Act. Where we decide to withhold some or all of the information requested, we will inform you of the reasons for this.  

Before making a formal request to the Trust, please check our website to make sure that the information is not already available. Our publications scheme has most of the information routinely asked for by members of the public. If the information you require is not held on our website, you can request it by post or email:

Freedom of Information Co-ordinator
Room 32E, Third Floor
Nuffield House
Queen Elizabeth Hospital Birmingham
Mindelsohn Way
Birmingham, B15 2PR

Data Protection Act 2018

Under the Data Protection Act 2018, you are also entitled to access your clinical records or any other personal information held about you. Please write to:

The Medical Records Manager
Access to Health Records Department
Unit 5 – 6, Selly Oak Industrial Estate
Elliott Road
Selly Oak
Birmingham, B29 6LR
Telephone: 0121 371 8612
Fax: 0121 460 5809

You have the right to see information held about you, except in the rare event where a health professional believes that this would cause serious physical or mental harm to you or anybody else. You would not normally have the right to access personal information about someone else.

Your request will need to include sufficient information to enable us to correctly identify your records, e.g. full name, address, date of birth, NHS number (if known). We advise you not to send this information by email.

Please note that we will request proof of your identity prior to releasing any information to you. Under the Data Protection Legislation we are obliged to comply with your request within 30 calendar days of receipt of the request or from the receipt of the information necessary to enable us to comply with your request, whichever is later.


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