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Date: 15 January 2021

Time: 21:21

External support services for carers

The support services list below has been designed to support carers who wish to make contact with external organisations directly.

Birmingham Carers Hub

Offer a wide range of services free of charge:

  • Statutory Carers Assessments and Carers Well-being Grants (up to £250 dependent on how many hours of support you provide per week)
  • Carers Card – for identification purposes and will include emergency contact details
  • Information & advice
  • Benefit checks
  • CERS (Carers Emergency Response Service) – they are able to step in when the carer is unable to provide care in the event of an unforeseen circumstance i.e. illness or accident. Carers need to be registered with CERS and a back-up plan will be agreed. They will receive a dedicated emergency contact number to use in time of crisis
  • Support Groups
  • Yoga sessions
  • Carers training e.g. First Aid, Moving and Handling
  • Emotional support

Contact details and referral route

An online referral form is available; please see the link at the end of the page. Alternatively, referrals can be made via:

Tel: 0333 006 9711
Email: Info@birminghamcarershub.org.uk

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Carers Trust Solihull

Provides a support service for young and adult carers living in Solihull, free of charge, including:

  • Carers assessments
  • Training and workshops
  • Events and activities
  • Information and advice
  • Befriending and other emotional support

Contact details and referral route

Call or email:

Tel: 0121 788 1143
Email: Centre@solihullcarers.org

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Carers United

Carers United (based in Sutton Coldfield) provide information and advice to carers to help them to access the services and support that they need to help them in their caring role. They also have social activities including:

  • Carers Cafe
  • Trips out
  • Exercise classes

Contact details and referral route

Call:

Tel: 0121 355 1006

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Headway

Supports carers looking after someone who has an acquired brain injury. This service can be accessed at any stage and an assessment and a targeted action plan will be completed with a support worker.

  • Accessing specialist brain injury services
  • Housing issues
  • Benefit entitlement
  • Accessing training/work opportunities
  • Liaising with other agencies

Contact details and referral route

Call or email:

Tel: 0121 457 7541
Email: Enquiries@headway-bs.org.uk

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Home From Hospital Care

Supports people when coming out of hospital in their own homes for up to six weeks free of charge:

  • Visits for a friendly chat
  • Staying while carer goes out
  • Falls prevention advice
  • Going shopping
  • Writing letters and more

Contact details and referral route

Call:

Tel: 0121 371 4801 / ext. 14801

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Home Group

Supports carers caring for someone with mental health needs, including:

  • One-to-one support with personalised support plans (up to 12 sessions)
  • Information and advice
  • Peer support group

Contact details and referral route

Call:

Tel: 0300 304 5530

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Midland Mencap

Delivers a range of support services and activities to adults, children and young people and to family carers, including information, advice and sign-posting.

Contact details and referral route

Call or email:

Tel: 0808 808 1111
Email: Helpline@mencap.org.uk

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Spurgeons

Supports young carers under the age of 18:

  • One-to-one support
  • Counselling service (ages 11+)
  • Carers groups
  • Issue-based workshops
  • Training - first aid and building self esteem and confidence

Contact details and referral route

Call or email:

Tel: 0121 638 0878
Email: BirminghamYC@spurgeons.org

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