We are keen to obtain feedback from patients who have accessed inpatient services at our hospitals during the COVID-19 pandemic so that we can understand the impact the situation has had on your experience.
We will use this information to inform how we do things going forward. We would like to hear about what we did well and what we could improve. We will not be able to respond directly to your feedback; if your feedback is urgent, relates to concerns about care currently being delivered or requires a response, please contact the Patient Advice and Liaison Service (PALS):
All information will be gathered anonymously, treated confidentially and will not affect your on-going treatment in any way. You may be contacted after completing this survey, but only if you choose to provide your details and tell us you are happy to hear from us (more on this included in the survey below).
As part of our commitment to building healthier lives, we aim to provide the best care and service to our patients and carers. Your views will enable us to improve the quality of care we offer.