Thank you for using the Letters for Loved Ones service via LettersForLovedOnes@uhb.nhs.uk, set up to help you to stay connected to your relative/friend whilst visiting is suspended at our hospitals.
We are keen to obtain feedback about this service so that we can understand the impact it has had during this difficult time. We will use this information to inform how we do things going forward. We would like to hear about what worked well and what we could improve.
We will not be able to respond directly to your feedback as all information will be gathered anonymously and treated confidentially.
As part of our commitment to building healthier lives, we aim to provide the best care and service to our patients and carers. Your views will enable us to improve the quality of care we offer.