Thank you for using the Letters for Loved Ones service via, set up to help you to stay connected to your relative/friend whilst visiting is suspended at our hospitals.

We are keen to obtain feedback about this service so that we can understand the impact it has had during this difficult time. We will use this information to inform how we do things going forward. We would like to hear about what worked well and what we could improve.

We will not be able to respond directly to your feedback as all information will be gathered anonymously and treated confidentially. 

As part of our commitment to building healthier lives, we aim to provide the best care and service to our patients and carers. Your views will enable us to improve the quality of care we offer.

Which site is your feedback about?*
What type of service is your feedback about?*
How did you hear about the Letters for Loved Ones service?
Is using this service the only way you have been able to keep in touch with your relative/friend during their time in hospital?
Have you experienced any problems using the service?
Is there anything we could do to improve the Letters for Loved Ones service?

About you

Which of the following best describes your gender?
Do you identify as transgender?
What is your sexual orientation?
To which of these ethnic groups would you say you belong to?
Do you have any of the following longstanding conditions? (Please select all that apply)
What is your age group?