During office hours
During office hours, the communications team can be contacted via telephone or by email.
Outside of office hours
Outside of office hours, at weekends and bank holidays, the on-call communications manager will deal with urgent media enquiries, relating to any University Hospitals Birmingham hospital.
If you have an urgent media enquiry out of hours, please call switchboard and ask for the on-call communications manager.
Clinical information and referrals
The communications team cannot deal with any clinical information or referrals. Please contact the relevant department.
The communications team do not provide patient condition checks. Please contact the hospital switchboard for further advice.
Filming and photography at our hospitals
We consider all requests from the media.
All requests for interviews with patients or staff, and any filming or photography at our hospitals need to be directed to the communications team in the first instance, and should not be carried out without prior approval.
Providing our patients with the best possible care is our priority. Filming or photography that may be obstructing us from providing care to our patients will not be permitted.
No patients or staff should be filmed or photographed without proper consent, even if done from outside of our hospitals.
We receive many requests for documentary and location filming. All proposals will be considered and accommodated where possible and appropriate.
Proposals for filming can be emailed to the team and should include the following information:
- Name and organisation
- Production working title
- Delivery format
- Target audience
- When it will be shown/whether it has been commissioned
Last reviewed: 27 March 2023