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One-to-one guidance

Barclays Money Mentors

Barclays Money Mentors are trained individuals who can offer one-to-one impartial financial guidance, regardless of who you bank with. For more details, visit the ‘Saving and loans’ tab on this page.

Debt Advice Foundation

Debt Advice Foundation offer free, confidential support and advice to anyone worried about loans, credit and debt. Visit:

Or call:

Money Adviser Network

Money Adviser Network brings together some of the country’s best known debt advice providers which can be accessed for free:

National Debtline

National Debtline provide free debt advice to anyone in the UK. Find out more on their website here: 


PayPlan will work with you and your creditors, offer help and support that works for you, and make recommendations all for free. Visit:

Relate Birmingham

We know that financial concerns can impact your relationships both at home and at work.

Relate Birmingham can support individuals and couples with issues such as communication, arguing, conflict, parenting, family life and money worries. They also offer a more specific session looking specifically at the cost of living crisis.

To book a session, contact:

Or call the below number, quoting 'COL support for staff - BSOL':

StepChange Debt Charity

StepChange Debt Charity offer free, flexible debt advice that is based on a comprehensive assessment of your situation, and provide practical help and support for however long it’s needed. Visit their website:

Or call:

The Active Wellbeing Society

The Active Wellbeing Society offers practical solutions through signposting, and providing information and links to food support and share packs, helping you to be well and feel connected. Visit:

The Local Welfare Scheme

The Local Welfare Scheme helps people who are in a short-term crisis and can help the most vulnerable people with food parcels, credit for energy and general advice. Search ‘Local Welfare Scheme’ for more details.

The Money and Pensions Service (MaPS)

The Money and Pensions Service is an arm’s-length body, sponsored by the Department for Work and Pensions. They provide a range of support including MoneyHelper, which offers guidance on topics such as budgeting, debt advice, borrowing, benefits, work and family. Visit:

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