Heartlands Treatment Centre (HTC)

About HTC

University Hospitals Birmingham NHS Foundation Trust is bringing a brand new centre to Heartlands Hospital. The exciting project will bring world-class facilities and house a wide range of health services across the four-storey build, which will care for half-a-million patients each year.

Our new building

The £97.1m investment in facilities will transform the service position offered to meet the evolving needs of the population that Heartlands Hospital serves. Due to open in 2022, the building will cover a 16,000m2 footprint, with each floor being around 3,600m2 – approximately half the size of the pitch at Wembley Stadium. The new build will provide a modern, spacious environment purpose-built to meet the needs of our patients with dementia-friendly and accessible design features.

Built to the highest construction and environmental standards, HTC will make use of sustainable features to reduce its carbon footprint. HTC will also deliver new ways of working and embrace the latest technologies, all whilst delivering the best possible care and high-quality specialist services.


Offering world-class facilities, HTC will house a wide range of services that will provide care for nearly half a million patients each year, and is predicted to see 1,500 appointments per day.

The centre will contain:

The co-location of these services will enable a better purpose-built environment for staff and patients, with brand new technology at the highest specification.

The multi-million pound diagnostics centre will have new shared spaces and paper-lite systems, with the goal of being a paperless building.

The new Outpatients department will feature multi-language, and disabled-friendly, self-check-in kiosks for patients. Way finding facilities will be available on each floor, aiding patients and staff to quickly familiarise themselves with the new building and patients can wait for their appointment in large, comfortable waiting areas.

There will be wheelchair friendly toilets on every level, as well as a changing places toilet available for patients and staff with complex disabilities, baby changing facilities and patient changing rooms and lockers.

Get in touch

If you would like to get in touch with the Heartlands Treatment Centre (HTC) or if you have any queries regarding the project, please email the The Big Build.