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Date: 29 May 2020

Time: 20:23

Image: two ambulances outside the Emergency Department entrance at QEHB

Inpatient and A&E Friends and Family Test results

The Friends and Family Test is a simple question that patients across the country are asked about the care they have received as an inpatient or in an A&E department.

At the time they leave or go home from hospital, patients are asked: “How likely are you to recommend our ward/A&E department to friends and family if they needed similar care or treatment?”

The test aims to encourage patient feedback, show patients that their views and experiences matter to the NHS, improve patient care and let people know where they can get the best care.

The results of the test will allow patients and the public to compare healthcare services and clearly identify the best performers, as well as those who need to improve.

Results for whole providers and individual wards will be published on NHS Choices website, allowing the public to compare hospital performance and make choices about their care.

Please see the links below for our results.

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