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Date: 28 November 2020

Time: 08:00

Clinical laboratory services: quality management system

Clinical Laboratory Services (CLS) runs a quality management system (QMS) as a vehicle to deliver a quality service. The QMS defines the organisational structure, responsibilities, policies, procedures, processes, standards, and resources required; it is not a static model, but a dynamic and evolving activity. Enshrined within the QMS is a commitment to continuous quality and process improvement with a patient focus.

As part of the management of the QMS, CLS has an appointed Quality Manager, and uses a well recognised PC application software called QPulse as an aid to fulfilling the requirements of the QMS.

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