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Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 1 June 2020

Time: 02:39

March 2016 results

The Outpatients Friends and Family Test result for March 2016 is 97%. This is based on 1590 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 1229 97% 2%
Imaging (including X-ray) 18 94% 6%
Therapies 343 99% 1%
Total 1590 97% 2%

We’re doing this well

  • Patients satisfied they are receiving an efficient service
  • Excellent care and support from the staff
  • Our staff communicate well and patients feel well informed about their care

We’re working on this

  • The department has set up a working group to review signage across the outpatient department to improve patient flow
  • Improvement of plasma screens, implementing more in the sub-waiting areas

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