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CQC report into University Hospitals Birmingham NHS Foundation Trust published today

Published on 14/02/2024

Care Quality Commission logo
Care Quality Commission logo

The Care Quality Commission (CQC) has today (Wednesday 14 February 2024) published their report into University Hospitals Birmingham NHS Foundation Trust, based on the core service inspections at individual hospitals in April, May, June and July 2023.

Following these inspections, the services have been rated as:

  • Urgent and emergency care at Queen Elizabeth Hospital Birmingham – again been rated as requires improvement overall
  • Urgent and emergency care at Birmingham Heartlands Hospital – the overall rating has improved from inadequate to requires improvement
  • Urgent and emergency care at Good Hope Hospital – the rating overall has declined from requires improvement to inadequate
  • Neurosurgery at Queen Elizabeth Hospital Birmingham – has been rated requires improvement overall. This is the first time the service has been rated
  • Cancer services at Queen Elizabeth Hospital Birmingham – the overall rating has declined from good to requires improvement
  • Medical services at Good Hope Hospital – the overall rating has dropped from requires improvement to inadequate
  • Maternity services at Birmingham Heartlands Hospital – this was not re-rated and remains rated as inadequate overall
  • The overall rating for University Hospitals Birmingham NHS Foundation Trust remains as requires improvement

Jonathan Brotherton, Chief Executive Officer at University Hospitals Birmingham said:

“I would like to thank the CQC for their comprehensive report, which relates to unannounced visits to our hospitals during April, May and June 2023.

“We fully acknowledge and recognise that we do not always get things right and there are areas where we need to improve. However, I am confident that since the CQC visited us last year, we have begun to take focussed and positive action by delivering a series of improvements and measures, to help to make our organisation the best possible place to be treated and best possible place to work.

“Providing safe and excellent care to our patients is what is most important to us; we all want patients to be confident and assured that the care and treatment provided at our hospitals is safe and we want our colleagues to all feel proud of the quality of care that they are giving.

“I am heartened to hear that the inspectors noted how our teams treated patients with compassion and kindness, supporting them, their families and carers to understand their condition and make decisions about their care and treatment. This clear demonstration of compassionate care is something that I would like to echo.

“We are absolutely committed to learning, improving and evolving – all fundamental things that are at the core of the NHS’s values and UHB’s success – to benefit our 2.2 million patients and 24,000 incredible colleagues.”

The full report can be found on the CQC website:

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