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Your views

Your Views

Your feedback is vital to us as we continue to increase the quality of our services.

Your views

Date: 1 June 2020

Time: 03:39

March 2015 results

The Outpatients Friends and Family Test result for March 2015 is 96%. This is based on 1075 responses.

AreaTotal number of responsesWould recommendedWould not recommended
Outpatients 985 96% 1%
Imaging (including X-ray) 46 98% 0%
Therapies 44 98% 0%
Total 1075 96% 1%

We’re doing this well

  • Delivering excellent treatment and care
  • Staff treat patients and visitors with courtesy and respect
  • The information we give to patients is clear and easy to understand

We’re working on this

  • A refreshment trolley will be visiting outpatient waiting areas to ensure that visitors are comfortable whilst waiting to be seen
  • Self check-in kiosks are being replaced in outpatients to improve ease of use
  • Pre-admission assessment clinics have been restructured and a new appointment model has been introduced to reduce waiting times

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