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Discharge Lounge

Discharge Lounge

To help keep our staff and vulnerable patients safe, extra measures have been put in place across all of our sites due to coronavirus (COVID-19).

The latest guidance is available on our coronavirus information pages.

The Discharge Lounge is a comfortable, safe and relaxing environment for patients to be collected by transport, friends or family members and is open between the hours of 08:00 – 20:00.

Patients due to transfer to the Discharge Lounge will be notified the day before their expected discharge date. Ward staff will advise the patient’s carers and relatives that they can be collected from the Discharge Lounge, rather than the ward.

Discharge Lounge staff continue to deliver the highest level of patient care, and ensure that the final part of a patients stay at Queen Elizabeth Hospital Birmingham (QEHB) is a restful one. Here, staff will ensure that patients have the correct medication and paperwork before they return home.

The lounge has a television, music player, books, magazines, and hot and cold refreshments including: tea and coffee, fresh fruit, cake and a hot meal.

Relatives and carers can collect patients directly from the Discharge Lounge, with access to a free 20 minute pick up point outside East Block Day Unit. Here, visitors avoid the hassle and cost of having to find a car parking space.

The Discharge Lounge is now part of the patient pathway, so patients should expect to be collected from the lounge at the end of their stay.

Contact the Discharge Lounge

How to find the Discharge Lounge

The Discharge Lounge is located next to the East Block Day Unit on East Lower Ground B, Heritage Building (Queen Elizabeth Hospital).

To access the Discharge Lounge, please follow signage for Car Park D or the Birmingham Women’s Hospital then the signs for the Discharge Lounge.

Relatives/carers collecting patients from the Discharge Lounge can make use of the short-stay parking spaces outside the entrance to the East Block Day Unit on Mindelsohn Way.

Last reviewed: 30 October 2021