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Date: 23 September 2020

Time: 19:59

Image: Maria Bailey and Stephen Groves

You said, we did – Ward 513

You said

A patient who stayed on Ward 513 wrote to the ward asking if they could come back to the hospital to give their feedback. One patient made a number of suggestions about how the ward could make improvements.

They raised the point that it would be better for diabetic patients if breakfast could be served to coincide with their insulin regime.

We did

Stephen Groves, Senior Charge Nurse, changed the way breakfasts were delivered in the morning for insulin dependent patients. Stephen said, “We like to get useful feedback from our patients and make positive changes where we can. Breakfast is the most important meal for us all, either in or out of hospital. Insulin dependent patients now have their breakfast to coincide with their normal routine and this improves their overall blood sugar control and facilitates a speedier recovery. We also have diabetic condiments and offer snacks to this client group, as we do all our patients. A flexible approach to serving the first meal of the day has been adopted to coincide with the individual’s need.”

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