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Travel costs

Who can claim?

Patients in receipt of the following can claim for help with travel expenses:

• Income support
• Income-based Jobseeker's Allowance
• Income-based Employment and Support Allowance
• Patients on a low income who have been issued with an HC2 or HC3 certificate
• Patients on a low income who have been issued with an NHS Tax Exemption Certificate

How do I make a claim?

To make a claim, please go to one of the Trust's cashier's offices:

• Outpatients Corridor, Level 0, Queen Elizabeth Hospital Birmingham
• Finance Office Reception, M Block, Selly Oak Hospital

You will need to take with you:

1. proof of one of the above allowances
2. your hospital appointment card
3. bus or rail tickets (use a cheap-day return whenever possible)

• Patients travelling by private transport will be paid an appropriate mileage rate
• Expenses for escorts will only be paid if the patient's doctor has stated, in writing, that an escort is essential

Please note that we are unable to pay taxi fares or claims that are over three months old.

Further Information

More information can be found in the leaflet HC11, "Are you entitled to help with health costs?" available from your Social Security Office, Post Office or NHS hospital.

For more information on the Department for Work and Pensions, please see the external links block at the bottom of this page. 

For information on a range of health-related subjects, phone the Health Information Service on 0800 66 55 44. Calls are confidential.