Freedom of information requests

The British Sign Language Interpreters

Questions

1. The number of No Interpreter found reported in 12 month period?

2. The number of complaints received regarding the provision of interpreters in 12 month period?

3. How many requests for BSL interpreters were made in a 12 month period?

4. How many providers have been commissioned to provide BSL interpretation?

This final question is surrounding an individual patient’s right to choose an interpreter and is therefore around access rather than FOI

5. If a Deaf patient has a preferred interpreter that has attended primary settings and therefore understands their full medical history and communication preferences, can a patient request to have the same interpreter for appointments within your trust?

Response

1. 14

2. 15

3. 778

4. 1

5. Yes, a patient can request the same interpreter, if they are available from the Trust’s provider