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COVID-19 staff stories

Clare Hanham, Community Matron

Clare Hanham, Community Matron

"During the first wave of the pandemic, I worked closely with a care home that lost over half of their residents to COVID-19. This was extremely difficult as the staff had cared for these residents for a long time and had built strong bonds with them and their families"

Read Clare's story
Lynn Reaper, Macmillan Lead Cancer Nurse

Lynn Reaper, Macmillan Lead Cancer Nurse

"I am very proud to have had the opportunity to work with amazing staff on ITU at Heartlands and be a part of the COVID-19 effort in supporting truly sick patients."

Read Lynn's story
Neil Egginton, PALS Complaints Officer

Neil Egginton, PALS Complaints Officer

"I distinctly recall the moment I realised COVID was a very serious issue. As a formal complaints officer, I started to find it difficult to investigate cases to the standard I wanted to because the front line staff were simply too busy."

Read Neil's story
Joke Lawal, Liver Transplant Coordinator

Joke Lawal, Liver Transplant Coordinator

"As a Trust, I think we should remind ourselves how well we dealt with what was thrown at us, how passionately we cared for and continue to care for our patients, and how sticking together as a team and supporting one another is the reason most of us are still here."

Read Joke's story
Emily Williamson, Critical Care Nurse

Emily Williamson, Critical Care Nurse

"After six months in ITU I made the leap to change jobs after 17 years, and have been working in my new role as a band 5 ITU nurse for over a year now."

Read Emily's story
Martin Hemmings, Security Officer

Martin Hemmings, Security Officer

"Losing my dad to COVID-19 in March was very difficult. He was only 67, and he died after only ten days illness. We had lost his brother only 12 months before, when he died from a stroke.’"

Read Martin's story
Cathi Shovlin, Director of Workforce

Cathi Shovlin, Director of Workforce

"COVID strengthened my own department, and our relationships with other teams, as we were all focused on a single common purpose which unified us."

Read Cathi's story
Sophie May-Carter, Assistant Theatre Practitioner

Sophie May-Carter, Assistant Theatre Practitioner

"The first wave was extremely challenging but the second wave was harder emotionally as there were patients in their 20s and 30s, around my age, in ITU beds."

Read Sophie's story
Annette Adkins, Corporate Educator

Annette Adkins, Corporate Educator

"I was so grateful to have such a good support system during such a difficult time, from my family, my church and my managers."

Read Annette's story
Michael Parker, Medical Engineering Section Head

Michael Parker, Medical Engineering Section Head

"I’m incredibly proud to lead a team of medical engineers and to have played a part in getting the Trust and our patients through such challenging times."

Read Michael's story
Jane Spence, Fetal Medicine Midwife

Jane Spence, Fetal Medicine Midwife

"I would remove my uniform before I got into the house, shower and throw everything in the wash, then go and spend the rest of the evening in my bedroom on my own."

Read Jane's story

Last reviewed: 06 November 2024