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Patient safety incident response policy and plan
Last reviewed: 18 July 2025
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Our emergency departments (A&Es) are very busy at the moment
Please consider other services for any minor healthcare needs:
Pharmacy First - local pharmacies can provide advice and medication for lots of common conditions
NHS 111 - phone or go online to be directed to the best place for you
Urgent treatment centres - accessed via NHS 111
Minor injuries units
Your GP surgery