Patient thanks physios who helped her on the road to recovery
Published on 14/10/2025
Patient Megan Hughes has told of her remarkable recovery thanks to two physiotherapists at Queen Elizabeth Hospital Birmingham.
Megan, aged 64, from Birmingham, was in a wheelchair a year ago but is now able to drive again and get about with the aid of a frame – and enjoying reclaiming her independence.
She suffered serious complications during spinal surgery in early 2024 which left her unable to walk or lift one of her legs.
Megan said: “I needed hospital transport and relied on a wheelchair. I couldn’t even sleep upstairs in my own bedroom.”
But in May 2024, Megan began her rehabilitation journey with physiotherapist Ellie Jubb, who provided consistent support and guidance every four to six weeks.
With each visit, Ellie introduced new exercises tailored to her progress, helping her gradually regain strength and movement.
Megan said: “Slowly I gained more and more mobility. Ellie was instrumental in helping me take those first steps, literally and figuratively.”
In December, Megan began weekly sessions with physiotherapist Basilia Goba, whose warmth and encouragement became a cornerstone of her recovery.
Megan said: “Basilia was so kind and caring, always praising my achievements. She made me feel seen, heard, and capable again.”
After her final assessment with Ellie, Megan was invited to join the hospital’s Advanced Balance Group, where she completed seven sessions before being officially discharged from the physiotherapy department.
The transformation was profound: Megan now drives herself to appointments, sleeps upstairs in her own bed, and walks short distances with the aid of a trolley. She only occasionally requires a wheelchair for longer outings and no longer needs any hospital equipment at home.
Megan said: “My life is so very different from February 2024. Ellie and Basilia have been so important in my recovery. People are always quick to complain but forget to give praise when it’s due. They will always be special to me.”
Basilia said: “It was an immense pleasure to support Megan’s rehabilitation journey. Megan is a truly lovely and beautiful soul whose determination and motivation accelerated her progress, allowing her to achieve remarkable improvements in a short time.
“Witnessing how consistent physiotherapy can significantly enhance a patient’s quality of life has further inspired me to always provide the best possible care. I’m honoured to be part of the QEHB physiotherapy team and hope to continue impacting lives and promoting patient independence.”
Clare Hassan, QEHB’s Director of Allied Health Professionals, said: “This is a powerful reminder of the life-changing impact allied health professionals have on patients. I am so proud to have Basilia and Ellie in our team, their compassion, skill and dedication knows no bounds.”
University Hospitals Birmingham is marking AHP Day on 14 October to celebrate the incredible impact of our allied health professionals in delivering compassionate, expert care across every part of our Trust.
