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Jayne Hardman has been a patient at Queen Elizabeth Hospital Birmingham (QEHB) for more than a decade, under the care of the hospital’s Ear, Nose and Throat (ENT) and Maxillofacial teams. 

Last month, Jayne reached millions worldwide after posting a video on her TikTok account about her prosthetic noses, which have been made by Kelly Hood, Consultant Maxillofacial Prosthetist, here at QEHB. As well as garnering millions of views on social media, Jayne has recently been interviewed by mainstream media outlets about her experience.  

More than twelve years ago, Jayne was diagnosed with a rare autoimmune condition called vasculitis after her dog accidentally headbutted her, injuring her nose. The condition led to Jayne's nose collapsing and having to be removed. Due to the damage, reconstruction was not an option, something she describes as being “impossible to comprehend”.  

Kelly and her colleagues in the Maxillofacial Department at QEHB asked Jayne if she would like them to make her a prosthetic nose. Jayne agreed and had magnetic implants fitted during the surgery, allowing a prosthetic to be attached securely once she had recovered from the procedure.  

Jayne said: “Kelly has a very special place in my heart because of what she has given me back. It’s hard to describe the toll living with a facial difference has, but the noses Kelly has created for me have restored my confidence. I couldn’t bear to leave the house after surgery but Kelly’s work changed that. I live life fully again and no words can really do justice how grateful I am. Kelly, the rest of the Maxillofacial team and the ENT team at the hospital deserve all the flowers.” 

Kelly added: “It’s been lovely seeing Jayne on the TV and on social media – she is joy personified and if anyone is going to show others who are going through similar difficulties that life can and will get better, it’s Jayne. A facial prosthetic is never going to be a true replica of what anatomy was there before, but Jayne has really embraced hers. She’s truly a force of nature and I’m lucky to have her as a patient.”