Your views play a major role in ensuring the South Birmingham Breast Screening Service provides high quality care to our patients. By completing the breast screening survey you will be helping us to develop and improve the services we provide to you. We would like your views, experiences and opinions of the breast screening services we provide by completing the anonymous survey. Screening date Screening location Birmingham Women's Hospital Longbridge Health and Community Centre Selly Oak Health Centre (Katie Road) Please select your age group 47 – 49 50 – 64 65 – 70 71 – 73 74 or over Was this your first screening? Yes No Were you screened in a mobile van or in hospital? Mobile Hospital Were you happy with the location of your screening appointment? Very happy Fairly happy Not happy If you were not happy with the screening location, please explain why What did you think of your screening invitation letter? (tick all that apply) Clear to read Confusing Frightening Too impersonal Well explained Didn't read it Other If you selected "Other" to the previous question, please explain what you thought of the invitation letter Did the “Helping You Decide” leaflet fully explain the breast screening process? Yes Somewhat No Did you need to change the screening appointment you were sent? Yes No If you changed your appointment, how did you do this? Telephone Email Website Other If you selected "Other" to the previous question, please explain how you changed your appointment If you changed your appointment, how did you find this process? Very easy Fairly easy Not easy Not applicable If you did not find it easy to change your appointment, please explain why What were your first impressions of the screening unit? (tick all that apply) Welcoming Unfriendly Clean Unclean Disorganised Organised Tidy Untidy Other If you selected "Other" to the previous question, please explain your first impressions of the unit Did the person taking your X-ray give an explanation of the procedure before it took place? Yes No How would you describe the X-ray? (tick all that apply) Completely painless Slightly uncomfortable Uncomfortable Painful Were you told how you would get your results? Yes No Not sure Were you told how long you would have to wait for the results? Yes No Not sure How were the staff during your visit? Abrupt Caring Discourteous Friendly Inconsiderate Helpful Reassuring Rushed Other If you selected "Other" to the previous question, please explain how the staff were How long after your appointment time did you have to wait for your X-ray? Seen before appointment time Seen on time Less than 10 minutes 10 – 20 minutes 21 – 30 minutes More than 30 minutes If you waited more than 30 minutes, please state how long you had to wait If you waited more than 30 minutes, were you given a reason? Yes No Not applicable If you were given a reason for the 30 minute delay, please state this What prompted you to attend your breast screening appointment? (tick all that apply) Benefits of screening Doctor Family or friend influence Invitation letter Location Media information Peace of mind Personal experience Internet NHS breast screening leaflet Other If you selected "Other" to the previous question, please explain what prompted you to attend Where do you get information relating to your health issues from? (tick all that apply) Magazines Leaflets Internet Family doctor GP posters Other If you selected "Other" to the previous question, please explain where you get information relating to your health issues If you are in the screening age range you will be invited to attend breast screening again in three years. How likely are you to attend? Very likely Fairly likely Not likely Not sure Not applicable If you selected "Not likely" or "Not sure" to attending screening again, please explain why If you will no longer be in the screening age range in three years you can self-refer for breast screening. How likely are you to self-refer? Very likely Fairly likely Not likely Not sure Not applicable If you selected "Not likely" or "Not sure" to self-referring, please explain why Would you encourage a friend, colleague or relative to attend breast screening? Yes No If you selected "No" to encouraging people to attend, please explain why During your last GP appointment, did your doctor or nurse mention breast screening or breast awareness to you? Yes No Can't remember What was the best thing about your screening visit? (tick all that apply) Being seen on time Efficient/organised service Staff Location No best thing Peace of mind Quick and easy process Other If you selected "Other" to the previous question, please explain the best thing about your screening visit What was the worst thing about your screening visit? (tick all that apply) Apprehension X-ray discomfort Feeling embarrassed Location No worst thing Parking Waiting for results Other If you selected "Other" to the previous question, please explain the worst thing about your screening visit When would you prefer to attend breast screening? (tick all that apply) Monday – Friday before 09:00 Monday – Friday between 09:00 – 17:00 Monday – Friday between 17:00 – 20:00 Saturday between 09:00 – 13:00 Saturday between 13:00 – 17:00 Other If you selected "Other" to the previous question, please state your preferred day and time Do you have any suggestions on how to improve the breast screening service? Privacy statement To prevent attacks by malicious software, this site is protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply. Google Privacy Policy(opens in new tab) Google Terms of Service(opens in new tab)