Therapies patient experience survey for inpatients

We'd like your feedback on our therapies service during your recent inpatient stay with us.

We won't ask you for any personal information, and any feedback you choose to provide will be treated in confidence and only used to help improve the services we provide.

Site

Good Hope Hospital
Heartlands Hospital
Queen Elizabeth Hospital Birmingham
Solihull Hospital
Community

Therapy team

Name of therapist

Which specialist was your appointment with?

Dietitian
Occupational Therapist
Physiotherapist
Orthotist
Speech and Language Therapist
Psychologist
Nurse
Therapy Support Worker
Multiple professions

Do you feel cared for by your therapist/nurse?

Yes - always
Yes - sometimes
No

Do you feel that you are treated with respect and dignity and cared for by your therapist/nurse?

Yes - always
Yes - sometimes
No

Did your therapist/nurse explain the treatment they were providing for you, and did you feel involved in our decisions about your therapy?

Yes - always
Yes - to some extent
No

Have you been able to talk to your therapist/nurse, for example to ask questions about any worries or concerns you may have?

Yes - always
Yes - sometimes
No
Not applicable

Has your therapist/nurse talked to you about the next steps in your care/continuing treatment upon discharge, or about managing your own condition?

Yes
Yes - to some extent
Not at all
Not applicable

Do you feel you have been seen quickly enough by your therapist/nurse since you've been in hospital?

Yes - always
Yes - sometimes
No
Not applicable

Thinking about your therapy treatment overall:

How was your experience of our service?

What did we do well?

What could we improve?

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