This year’s Admin Week will take place from Monday 28 September to Friday 2 October 2026.
In its fifth year, UHB dedicates a week to celebrate our incredible admin colleagues who work across our hospitals and services. Often described as the backbone of the NHS, the work of our admin colleagues touches most, if not all, areas of our Trust.
See below all the events taking place across the week.
Monday 28 September
Opening Event
Welcome to UHB Admin Week 2026
We are delighted to kick off UHB Admin Week with an opening session celebrating the vital contribution our administrative and support colleagues make across the organisation every day. Members of the Executive Team will be in attendance to recognise and thank colleagues for their dedication, professionalism, and impact.
We are also pleased to welcome Caroline Marshall, founder of Upsource, as our guest speaker. Caroline is a passionate advocate for the administrative profession and will share insights on the evolving role of administrative support, leadership, and the value that skilled professionals bring to modern organisations.
We look forward to an inspiring start to a week dedicated to celebrating our admin community.
09:30 - 11:00
Appraisee Session
UHB Appraisal Process for Appraisees
This training session is designed to support appraisees in understanding the UHB appraisal process and making the most of their appraisal discussions. The session will cover the purpose of appraisals, how to prepare effectively, setting meaningful objectives, reflecting on achievements and development needs, and using appraisals to support personal and professional growth. Attendees will gain the knowledge and confidence needed to actively participate in a constructive and valuable appraisal conversation.
13:30 - 14:00
Coaching Hub
The Coaching Hub is a supportive space where colleagues can learn more about coaching, access development opportunities, and explore how coaching can help them achieve their personal and professional goals. Coaching focuses on empowering individuals through reflective conversations, helping them to build confidence, enhance communication skills, overcome challenges, and unlock their full potential.
15:00 - 16:00
Tuesday 29 September
Admin Hub relaunch
We are delighted to relaunch the UHB Admin Hub, a dedicated space designed to support, connect and develop our administrative workforce across the Trust. The refreshed Admin Hub will provide opportunities to share best practice, access learning and development resources, network with colleagues, and stay informed about key organisational updates. Whether you are new to your role or an experienced administrator, the Admin Hub is here to help you build skills, strengthen connections, and celebrate the vital contribution that administrative professionals make to delivering excellent patient care and supporting our services every day.
10:30 - 11:00
Senior Leadership Team Networking Event
Join us for an informal networking event designed specifically for administrative colleagues across the site. This is a fantastic opportunity to connect with peers, share experiences, and build valuable relationships within the admin community. Members of the Senior Leadership Team (SLT) will also be in attendance, providing a unique chance to ask questions, gain insights into organisational priorities, and engage in open conversations in a relaxed setting. Whether you're looking to expand your network, exchange ideas, or simply learn more about what's happening across the site, we look forward to welcoming you.
12:00 - 13:30
- Queen Elizabeth Hospital Birmingham, Trust Headquarters, Boardroom
- Heartlands Hospital, Devon House, EDMR1
- Good Hope Hospital, Education Centre (please check room details on arrival)
- Solihull Hospital - Education Centre (please check room details on arrival)
Holistic Session with Wild Wisdom
Join Wilde Wisdom for a relaxing and empowering holistic wellbeing session designed to nurture both mind and body. This interactive workshop combines guided meditation, gentle chair yoga, confidence-building techniques, and supportive discussions around menopause, providing practical tools to enhance wellbeing, resilience, and self-care. Whether you're looking to reduce stress, build confidence, improve flexibility, or gain a better understanding of menopause and its impact, this inclusive session offers a safe and supportive space for learning, reflection, and personal growth.
14:00 - 15:00
Wednesday 30 September
How We Behave Matters
Join this short, interactive session exploring how our everyday behaviours help shape the culture at UHB. Through discussion and reflection, we'll look at what it means to live our values of being Kind, Connected and Bold, and how each of us can contribute to creating an inclusive, compassionate and positive workplace where everyone feels valued and able to thrive. Together, we can turn culture change into everyday practice.
09:00 - 10:00
Holistic Session with Wild Wisdom
Join Wilde Wisdom for a relaxing and empowering holistic wellbeing session designed to nurture both mind and body. This interactive workshop combines guided meditation, gentle chair yoga, confidence-building techniques, and supportive discussions around menopause, providing practical tools to enhance wellbeing, resilience, and self-care. Whether you're looking to reduce stress, build confidence, improve flexibility, or gain a better understanding of menopause and its impact, this inclusive session offers a safe and supportive space for learning, reflection, and personal growth.
10:30 - 11:30
CoPilot/AI at UHB
Discover how Artificial Intelligence (AI) and Microsoft Copilot can support your day-to-day work at UHB. This interactive session will provide an introduction to AI, demonstrate practical ways Copilot can help improve productivity, streamline administrative tasks, enhance communication, and support decision-making. Whether you're new to AI or looking to build your confidence, you'll leave with valuable insights, real-world examples, and an understanding of how AI can be used safely and effectively within the NHS workplace.
12:00 - 13:00
Learn about apprenticeships
Join colleagues from UHB and BMET to explore the wide range of apprenticeship opportunities available to staff at every stage of their career. Whether you're looking to gain new skills, achieve a qualification, or progress into a new role, this session will showcase how apprenticeships can support your personal and professional development. Learn about the programmes on offer, hear about the benefits of apprenticeships in the workplace, and find out how UHB and BMET work together to help colleagues grow, learn and succeed.
14:00 - 15:00
Thursday 1 October
Appraiser session
Help your colleagues get the most out of their appraisal conversations with this practical and engaging session designed for UHB appraisers. Learn how to prepare effectively, create a supportive environment, deliver constructive feedback, and encourage meaningful two-way discussions that empower staff to thrive. The session will explore best practice techniques for setting objectives, supporting development and wellbeing, and aligning individual goals with UHB’s values and strategic priorities. By the end of the workshop, appraisers will feel confident in conducting constructive, meaningful appraisals that help colleagues feel heard, valued, and motivated to succeed.
10:00 - 11:00
What is UHB's Wise Council
The UHB WISE Council is open to all staff and provides a platform to support inclusion, wellbeing, professional development and positive cultural change across the organisation. Through events, networking opportunities, awareness campaigns and educational sessions, the council encourages colleagues to share experiences, learn from one another and help shape a workplace where everyone feels valued, respected and able to thrive.
Whether you're looking to broaden your understanding of inclusion, connect with colleagues from across UHB, or contribute to initiatives that support our people, the WISE Council offers opportunities to get involved, have your voice heard and make a meaningful difference.
13:00 - 13:30
Inclusion at UHB: What We Do
At UHB, inclusion is everyone’s responsibility. We are committed to creating a workplace where every member of staff feels valued, respected and able to bring their whole self to work. Our staff networks play an important role in supporting this commitment, providing opportunities to connect, share experiences, influence positive change and celebrate diversity across the organisation. Importantly, our staff networks are open to all colleagues, whether you identify with a particular group or simply want to learn more, show support and become an ally.
14:30 - 15:30
Friday 2 October
Admin Awards
Join us as we bring Admin Week to a close with a special Awards Ceremony celebrating the outstanding contributions of our administrative professionals across UHB. Shortlisted nominees are invited to attend alongside colleagues for an afternoon of recognition, celebration and appreciation, as we honour the individuals and teams who make a difference every day. Come together to celebrate success, share achievements and end the week on a high.
14:00 - 16:00