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Admin Week events 2025

Monday 10 November 2025

Opening event, 09:30 - 12:00

Our kick-off for Admin Week includes a talk from a motivational speaker and an overview of the upcoming events.

Building confidence, 13:00 - 13:30

This short course will help you to build and sustain your confidence in the workplace so you can fulfil your role to the best of your ability.

Tuesday 11 November 2025

Apprenticeship opportunities, 10:00 - 10:30

Discover how you can utilise an apprenticeship within your current role to improve your knowledge and competencies while preparing for future progression. 

Giving feedback, 12:00 - 12:30

This training focuses on teaching staff to provide feedback effectively to build stronger teams and improve working relationships. 

Telephone etiquette, 12:00 - 12:30

This course seeks to explore how to deal with calls effectively, control difficult situations during a call and being professional during a telephone conversation in the workplace. 

Wednesday 12 November 2025

Development opportunities, 11:00 - 11:30

Join our whistle stop tour of all the non-clinical training (provided both internally and externally) available for UHB admin staff. 

Empowering growth, 12:30 - 13:00

This training equips staff with the skills and knowledge to expand their capabilities, take initiative, and advance within the organisation.

Thursday 13 November 2025

Digital skills overview, 10:00 - 10:30

Learn about the training available for staff on Microsoft 365 programmes including classroom sessions and the Digital Wings online resource site.

Application skills, 10:30 - 11:00

Applying for a vacancy can be a daunting process requiring the use of a variety of skills. In this session we will be looking at:

  • the application process
  • the supporting statement, explained
  • writing a supporting statement without using AI

 

Interview skills, 13:00 - 13:30

Interviews can be a very nervous experience and raise our anxiety.  In this session we will be looking at how to deal with nervousness.

  • using the comfort circle
  • different types of interviews
  • understanding the different types of questions asked at interviews
  • using STARR methodology

 

Friday 14 November 2025

Admin Awards, 13:00 - 16:00

Watch this space - details coming soon.