Monday 10 November 2025
Opening event for Admin Week, 09:30 - 11:15
09:30 - 10:00: Welcome from Chief Executive Jonathan Brotherton, followed by a question-and-answer session with the Group Executive Team.
10:00 - 11:15: Keynote speaker Daniel Skermer founder of the PA Forum. The PA Forum is a community for administrative professionals.
11:15: Close
Building confidence, 13:00 - 13:30
This short course will help you to build and sustain your confidence in the workplace so you can fulfil your role to the best of your ability.
Display Screen Equipment and working safely in your admin role, 14:30 - 15:00
Tuesday 11 November 2025
Apprenticeship opportunities, 10:00 - 10:30
Discover how you can utilise an apprenticeship within your current role to improve your knowledge and competencies while preparing for future progression.
Giving feedback, 12:00 - 12:30
This training focuses on teaching staff to provide feedback effectively to build stronger teams and improve working relationships.
Telephone etiquette, 14:00 - 14:30
This course seeks to explore how to deal with calls effectively, control difficult situations during a call and being professional during a telephone conversation in the workplace.
Introduction to your Staff Governors - Corporate and Support Services, 15:00 - 15:30
Wednesday 12 November 2025
The uses of Artificial Intelligence (AI) at UHB and in the future, 09:30 - 10:00
Development opportunities, 11:00 - 11:30
Join our whistle stop tour of all the non-clinical training (provided both internally and externally) available for UHB admin staff.
Empowering growth, 12:30 - 13:00
This training equips staff with the skills and knowledge to expand their capabilities, take initiative, and advance within the organisation.
Inclusion at UHB, 13:30 - 14:00
Thursday 13 November 2025
Digital skills overview, 10:00 - 10:30
Learn about the training available for staff on Microsoft 365 programmes including classroom sessions and the Digital Wings online resource site.
Application skills, 10:30 - 11:00
Applying for a vacancy can be a daunting process requiring the use of a variety of skills. In this session we will be looking at:
- the application process
- the supporting statement, explained
- writing a supporting statement without using AI
Interview skills, 13:00 - 13:30
Interviews can be a very nervous experience and raise our anxiety. In this session we will be looking at how to deal with nervousness.
- using the comfort circle
- different types of interviews
- understanding the different types of questions asked at interviews
- using STARR methodology
How we behave matters, 14:00 - 15:30
Friday 14 November 2025
Fair recruitment, 09:30 - 10:00
An introduction to the Wise Council, 10:30 - 11:00
Admin Awards, 14:00 - 16:00
To join in person, please register here:
Venue: Lecture Theatre 3, Education Centre, QEHB
Refreshments will be served beforehand, with the event starting at 14:00.
You can also join the event live via Teams using the link below.