Coronavirus staff guidance University Hospitals Birmingham NHS Foundation Trust

Health and wellbeing support

Extra help is now on offer for staff thanks to a partnership between UHB and Health Assured.

The Trust has secured an Employee Assistance Programme (EAP) to provide additional 24/7 health and wellbeing support for our staff at all UHB sites.

An EAP is a confidential employee benefit designed to help you deal with personal and professional problems that could be affecting your home life or work life, health and general wellbeing.

There is a free Health Assured app which offers access to holistic health and wellbeing support at the tap of a finger anywhere and anytime.

To find out more and how to access the service, please see the link below:

• Health-e-Hub

Pharmacy hours at Heartlands, Good Hope and Solihull hospitals

In order to provide greater support to the Trust, from Monday 13 April 2020 the Pharmacy departments at Heartlands, Good Hope and Solihull sites will be extending their opening hours for an initial period of eight weeks. The service to clinical areas will also be extended to Saturday and Sunday.

The new opening hours are highlighted below:

Heartlands and Good Hope sites only

All medication requests (either inpatient or TTOs) between 16:00 – 19:00 will be delivered to the ward on the next appropriate delivery or can be collected if urgent.

For any clinical pharmacy related queries after 19:00 please contact the on–call pharmacist via switchboard.

Solihull site only

All medication requests (either inpatient or TTOs) between 13:00 – 16:00 on Saturday and Sunday will be delivered to the ward on the next appropriate delivery or can be collected if urgent.

For any clinical pharmacy support between the below, please contact the Good Hope Pharmacy on Tel: 0121 421 47792.

• 17:00 – 19:00, Monday to Friday
• 16:00 – 19:00, Saturday and Sunday

For any clinical pharmacy related queries after 19:00 please contact the on–call pharmacist via switchboard.

The opening hours at QEHB have already been extended and are available in the Monday 6 April 2020 update:

• Update, 6 April

Waste update

Staff are reminded that they must double bag infected linen. A red alginate bag should be used first and then either a white bag for normal linen items such as sheets and a green bag for gowns.

To avoid shortages, reusable items should not be placed into clinical waste as they cannot then be replaced.

For full details, please see the following page:

• COVID-19 waste information