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Care Quality Commission (CQC) rates Solihull Hospital outpatient services ‘Outstanding’

Published on 17/07/2025

The Care Quality Commission (CQC) has announced their report into outpatient services at Solihull Hospital. CQC rated the services as outstanding following an inspection in March 2025.

CQC carried out the comprehensive inspection as part of its routine monitoring of services. This is the first time that outpatients had been inspected as a standalone service, having previously been inspected together with diagnostic imaging services.

Inspectors found that leaders had structures and process in place to improve the performance of the service and ensure the delivery of safe care and treatment, and that staff enjoyed working at Solihull Hospital - telling inspectors that their departments felt like a family while feeling part of the wider hospital team.

Fiona Wyton, Director of Nursing, Solihull Hospital and Community Services said: 

“We are absolutely delighted that our dedicated, compassionate, and hardworking outpatient colleagues have been recognised with the ‘Outstanding’ CQC rating.

“Every day, colleagues from our nursing, medical, administration, facilities and volunteering teams in outpatient clinics do their absolute most to ensure patients have the best experience possible and I know they are thrilled to have this recognised by the commissioners.

“From me, and on behalf of the entire Solihull Senior Management team, a huge well done and thank you.”

The report will be published on the CQC’s website in the coming days.

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