First patients treated at Heartlands Hospital’s new Haematology and Oncology Day Unit
Published on 11/02/2026
Patients have begun receiving treatment at Heartlands Hospital’s newly refurbished Haematology and Oncology Day Unit. The former ear, nose, and throat (ENT) building has been completely transformed into a state-of-the-art facility, designed to improve cancer care across Birmingham.
The first patient to be treated in the £2.65 million unit was 61-year-old Jackie Allen. Attending the department for the first time, Jackie received an iron infusion, a haematology procedure that delivers iron directly into the bloodstream.
Jackie said: “This is my first visit to haematology – and to be the first patient treated in the new unit was very special. I’m extremely impressed with the facilities; the unit is bright, spacious and welcoming. The staff have been incredibly kind and friendly.”
The new unit brings haematology and oncology services together under one roof, offering patients, their families, and carers a significantly better experience. The modern design of the unit provides a comfortable, welcoming environment with patient-focused features.
The updated facility includes three additional procedure rooms, three new treatment chairs, a quiet area, and a dedicated patient entrance. Wall art, decorations, and additional equipment – thanks to generous donations to the Heartlands Charity’s Oncology Appeal – help enhance the environment and care for patients.
Dr Rifat Rashid, Hospital Executive Director at Heartlands Hospital, said: “It is so important when giving care, particularly to patients receiving regular treatment, that the environment is calming and comfortable. This new unit not only provides that for our patients but also creates a fantastic space for our staff. It will undoubtedly improve cancer care and the overall patient experience.”
The Haematology and Oncology Unit replaces the previous facility located in the hospital’s Medical Innovation, Development, and Research Unit and is located near the former outpatient clinics, which have since moved to the Heartlands Treatment Centre.
Photograph caption: First patient, Jackie, with Haematology and Oncology Sister, Emily Cartwright, and Haematology Healthcare Assistant, Rachael Riddiford.
