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        Our retail offer

        Retail & Vending

        The Trust provides a range of in-house restaurants, coffee shops and vending services across its hospital sites. Use the tables below to find each facility's location, food and drink offer, operating days and opening times. Snack and drink vending is available around the clock across all sites, with dedicated 24-hour hot food vending also available at selected locations.

        Queen Elizabeth Hospital Birmingham (QEHB)

        Name Location Offer Days Times
        Plaza Restaurant Level 2, main entrance Full range of hot and chilled meal options Monday–Sunday 07:00–19:30
        Clock Tower Restaurant Ground floor, Heritage Building Hot snacks and chilled meal options Monday–Friday 08:00–15:00
        ITM Restaurant ITM Building, ground floor Full range of hot and chilled meal options Monday–Friday 07:00–15:00

        Birmingham Heartlands Hospital (BHH)

        Name Location Offer Days Times
        The Refectory Restaurant Main entrance, ground floor Full range of hot and chilled meal options Monday–Friday 08:00–15:00

        Solihull Hospital (SH)

        Name Location Offer Days Times
        Solihull Coffee Shop Main entrance, ground floor Hot snacks and chilled meal options Monday–Sunday 08:00–17:00
        Solihull Seasons Restaurant Level 1, main corridor Full range of hot and chilled meal items Monday–Friday 07:30–15:00

        Good Hope Hospital (GHH)

        Name Location Offer Days Times
        RSU Coffee Shop Richard Salt Entrance, ground floor Hot snacks and chilled meal options Monday–Sunday 08:00–19:30
        Good Hope Orchard Restaurant External entrance next to Treatment Centre Full range of hot and chilled meal options Monday–Friday 08:00–15:00

        Important allergen information

        Food preparation environments at University Hospitals Birmingham cannot be guaranteed to be free from allergens or allergen cross-contact.

        If you have a food allergy or intolerance:

        • Tell a member of staff before ordering or purchasing food.
        • Ask staff for the latest allergen information.
        • Check product labels carefully.
        • Do not eat an item if you are unsure whether it is suitable for you.

        Vending Services

        Machines offering snacks, savoury items, cold drinks and hot drinks are available 24 hours a day, seven days a week across QEHB, BHH, SH and GHH.

        24-Hour Hot Food Vending

        Hot food vending is available around the clock at the following locations:

        Site Location
        QEHB Level 1, Education/Library
        QEHB Ground floor, Heritage Building, opposite Clock Tower
        BHH Ground floor, opposite wards 1, 2 and 3
        GHH Ground floor, Fothergill Building
        SH Solihull Seasons Restaurant, first floor

        Note: Food purchased from these units must be reheated in staff locations in accordance with the manufacturer's instructions on the label.

        Last reviewed: 20 October 2026