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Website privacy policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

This privacy policy applies to the following websites belonging to University Hospitals Birmingham NHS Foundation Trust (UHB):

  • (with or without the "www." prefix)
  • (with or without the "www." prefix)
  • (with or without the "www." prefix)

What data do we collect?

We collect data including the following:

  • Personal identification information, including the following, via online forms:
    • Name
    • Contact details such as phone number and email address
    • NHS number
    • Date of birth
  • Demographic information, including the following, via online forms:
    • Age
    • Ethnicity
  • Data relating to your usage of our website, via the use of cookies

How do we collect your data?

You directly provide us with the data we collect via our website. We collect data and process data when you:

  • complete an online form, for example to contact someone at the Trust, leave feedback or register for a service
  • use or view our website, via cookies installed on your device

There may be instances where somebody submits a form on your behalf or submits data relating to you, in which case we collect the data from that person or organisation.

How will we use your data?

We collect your data via our website for the purposes specified on the relevant online forms. 

We will not use your data for any other purposes without your prior consent.

How do we store your data?

We securely store the data submitted by you using our website on the web servers commissioned for this purpose.

The data is stored on the server for up to two years, before it is automatically deleted.

Your data may be retained for longer on the Trust's secure internal network if required for use by the receiving team or department. We hold and process such information in accordance with the General Data Protection Regulation (GDPR) in conjunction with the Data Protection Act 2018. Your personal information will only be kept for as long as is necessary and will be destroyed in accordance with the Trust's Record Management and Information Lifecycle Policy.

Privacy policies of other websites

Our privacy policy applies only to our website. Our website contains links to other websites. If you click a link to another website, you should also read the privacy policy for that site.

Changes to our privacy policy

Our organisation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 06 April 2022.

Last reviewed: 06 April 2022