Kind, Connected and Bold Award winners

Good Hope Hospital

Martin Nicholls, Porter, Facilities 

Nominated by a patient’s relative, who said: “Martin was particularly kind, reassuring and patient when my mum worried about mobilising to the wheelchair to go for her ECG. Martin went above and beyond in reassuring her and talking to her. He showed great compassion and empathy.” 

Simon Fallis, Consultant Colorectal and General Surgeon, General Surgery 

Nominated by a patient, who said: “Mr Fallis showed exceptional kindness and compassion throughout my care. He took the time to listen, explained everything clearly, and reassured me during difficult moments. His genuine concern and dedication made me feel valued and supported. I am deeply grateful for his professionalism and warmth.”  

Nesley Roy Fran Limos, International Nurse, Healthcare of Older People

Nominated by a patient’s relative, who said: “Nurse Roy looked after my dad, and he did everything he could. His bedside manner was something so special. He was kind, caring, understanding and he had time for my dad. He was always checking that my dad was okay. He’s the kindest and most caring nurse we've ever met. My dad has now sadly passed away, but for weeks he would always talk about Roy and say how special he was.”

Mandy Simpson, Medical Secretary and Supervisor, Pathology

For Mandy going above and beyond to support the Chemical Pathology Service at Heartlands Hospital, while managing her own role at Good Hope Hospital. Mandy has taken on extra tasks and ensured the service ran smoothly. Her willingness to step in demonstrates her kindness, dedication, and commitment to patient care.

Heartlands Hospital

Joanna Mann, Professional Development Sister, Follow Up Lead and Professional Nurse Advocate, Intensive Therapy Unit, Critical Care

For Joanna’s exceptional leadership and bringing passion, kindness and innovation to her role. Joanna goes above and beyond to support her colleagues and patients, fostering a positive environment where everyone feels valued and empowered. She advocates for staff wellbeing, mentors new nurses and organises impactful initiatives. 

Sarah Farmer, Staff Nurse, Elderly Medicine, Healthcare of Older People

For Sarah’s donation of her artwork of the forget-me-not flower, that symbolises dementia awareness and remembrance. Sarah used her own time and resources to create this tribute, reflecting the ward’s dedication to supporting those affected by dementia.

Claire Hall, Flow Coordinator, Respiratory Medicine

For Claire’s dedication and working tirelessly to keep patients moving smoothly through the ward. Claire manages beds, equipment, and complex discharge planning while supporting medical and therapy teams. Beyond logistics, she encourages staff development, has started a ward book club, and boosts morale with thoughtful gestures.  

Silvy Mathew, Clinical Nurse Specialist, Allergy and Immunology, Infectious Diseases

For Silvy’s politeness, professionalism and the empathy she shows to colleagues and patients. Silvy is very kind, efficient, considerate and has great organisational skills. 

Professor Adel Mansur, Consultant, Thoracic/Respiratory Medicine 

For Professor Mansur’s incredible dedication and commitment. Professor Mansur leads the Birmingham Regional Severe Asthma Service with expertise, kindness, empathy and support. He has built a nationally recognised service, advancing precision medicine and improving patient care. His leadership, research, and mentorship have helped to shape asthma treatment locally and internationally.

Queen Elizabeth Hospital

Dr Phillip El-Dalil, Consultant, Critical Care and Anaesthetics

Nominated by a colleague, who said: “A patient suddenly deteriorated unexpectedly after their loved one had left to catch a train home. The loved one was not local, and it was late on a Sunday evening. To allow the patient’s loved one to return to the hospital as quickly as possible, and with no friends and family around, Dr El-Dalil ordered and paid for a taxi for a journey of over 50 miles.” 

Liam Herbert, Paediatric, Teenager and Young Adult Specialist Therapeutic Radiographer, Radiotherapy 

Nominated by a patient’s relative, who said: “Liam went above and beyond for my son while he was having radiotherapy. Liam was in all Christmas supporting my son through his treatment. Liam consistently demonstrated extraordinary dedication, compassion, and effort beyond his usual duties. He tirelessly advocated for better care, going the extra mile to make sure my son was supported.” 

Geraldine Folliard, Matron, Dermatology, Rheumatology and HIV  

Nominated by a colleague, who said: “Geraldine retires in May after 48 years in the NHS. I have had the pleasure of working with Geri in a number of different roles and specialities over the years and she has always been an inspiration to everyone who’s known and worked with her.” 

Sherwin Criseno, Lead Nurse, Endocrinology 

For Sherwin's exceptional contributions and leadership. Sherwin’s leadership and innovative thinking have significantly improved patient care and departmental efficiency. He supports his team and fosters a collaborative environment, ensuring team members feel valued and empowered to contribute ideas.  

David Adams, Porter, Facilities

For David’s outstanding patient care. David escorted a female patient with warmth and engaged with her throughout, making sure she felt at ease. His comforting words visibly eased her anxiety, and this highlighted the vital role every member of staff plays in the patient journey.

Ward 302, Gastroenterology

For the team’s exceptional dedication and professionalism. The team has shown patience and kindness throughout a complex patient admission. They have worked together, despite numerous challenges to ensure a successful discharge.  

Oyinkansola Archibong, Staff Nurse, Renal Medicine 

Nominated by a patient, who said: “Oyinkansola was warm and caring. She could see that I was struggling to come to terms with my illness. Not only is she an excellent nurse, but she also thinks outside the box and is a warm and wonderful person.”

Solihull Hospital

Dermatology Healthcare Assistants and Nursing Team  

For the team’s unwavering dedication. The nurses and healthcare assistants in the department make sure daily services run smoothly, despite staffing challenges. They work hard, and many have stepped in on their days off to prevent appointment cancellations, demonstrating their commitment to patient care.

Giga Lossmore Chifamba, Nurse, Theatres

Nominated by colleagues, who said: “Lossmore is an amazing, kind and bold work colleague, she is patient and willing to teach others to see them do better every day. I remember my first time working with her, that was the day I felt I was part of the team, and she was open to teach me with patience and motivation. Lossmore is always ready to lend a hand when needed and can be relied on at any time.”

Sue Adams, Occupational Therapist, Therapy Services

For Sue consistently going above and beyond for patients and her colleagues. Sue is a passionate advocate for the Eat Drink Dress Move initiative, and she actively supports patients’ well-being and quality of life. She is energetic, enthusiastic and caring.  

Community

Deborah Kite, Registered Nurse Associate, Solihull Community Services

For Deborah’s exceptional dedication, selflessness, and commitment to both her patients and colleagues. Deborah consistently goes above and beyond, and is always willing to step in and help, no matter how challenging the situation.

Corporate

Royal Centre for Defence Medicine (RCDM), Queen Elizabeth Hospital

For the RCDM’s continued contribution and dedication. The RCDM has been instrumental in fundraising for UHB Charity and Fisher House UK, our home away from home for military families. Their participation in fundraising events has raised vital funds, and their involvement in securing a four-year partnership with a community group will ensure ongoing financial support. 

Paul Robinson, Building Estates Officer, Estates, Solihull Hospital and Community Services

For Paul’s incredible hard work when leading the renovations work in the outpatient physiotherapy department at Solihull Hospital. Paul undertook this work with pride, professionalism, passion and commitment to support both staff and patients. His dedication to managing deadlines, managing costs, and holding teams accountable was admirable.

Chris Skew, Senior Analyst and Ian Perry, Information Analyst, Health Informatics, Regent Court and Yardley Court 

For Chris and Ian’s involvement in transforming the UHB patient experience dashboard by introducing a new component that supports the team to take proactive measures to address health inequalities. Chris and Ian consistently go above and beyond to support team members.

Zoe Peryer, Educator, Professional Development and Education, Queen Elizabeth Hospital

Nominated by a colleague, who said: “Zoe is the co-chair of the Neurodiversity Network at UHB and has recently helped create and lead the Trust’s first Neurodiversity Network Conference, which was very well received. The conference included guest speakers, networking opportunities, workshops and a sensory room.”

Research and Development 

Mirriam Sangombe, Emily Butler, Patience Juru and Grace Ezeah, Research Nurses, Research and Development, Heartlands Hospital (Sexual Health Research Nurse Team)  

For the team’s incredible work in coordinating the HIV and sexual health portfolio. The team has stepped in at short notice with positivity and enthusiasm to ensure that trials are delivered, while caring for study participants. They have remained bold and determined to provide patients with research opportunities. 

Women’s and Children’s 

Linzi Silk, Professional Development Nurse, Gynaecology, Good Hope Hospital 

Nominated by a colleague, who said: “Linzi was seconded into an education role where she worked tirelessly to improve patient safety and staff well-being. Gynaecology has had a 45% increase in new starters and Linzi has worked with the new nurses to ensure they are supported and learn the specialised role.”

Georgiana Bush, Staff Nurse, Paediatrics, Good Hope Hospital

For Georgiana’s dedication and for being an incredible source of support to students on placement. Georgiana prioritises student’s learning and development, and her selflessness shines through in her support for students, prioritising patient care and taking on complex cases.

Caroline Hopkins, Neonatal Staff Nurse, Paediatrics, Heartlands Hospital

Nominated by a colleague, who said: “Caroline provided a food trolley for parents and staff on neonates to open and close their fast over Ramadan. Caroline purchased the food and made sure the trolley was always well stocked and available for the team.”