Kind, Connected and Bold Award winners

Good Hope Hospital

Alsa Shibu, Senior Sister, Diabetes and Endocrinology 

For Alsa’s dedication, passion and compassion when leading her team. Alsa has worked tirelessly to improve staff experience and treats every member of her team with fairness and respect, consistently putting their needs first. 

Katie Haywood, Katie Steer, and Karla Griffiths (Nurse Associates Team), Emergency Medicine 

For the team’s contribution in supporting the alcohol care team. The team’s commitment to professional development is evident through attending specialist training and consistently applying their knowledge with skill, empathy and professionalism. 

Robert Ellett, Porter, Facilities  

Nominated by a colleague, who said: “Rob is part of a trio who work tirelessly to ensure the department is safe, that patients are receiving their treatment in a timely manner and that patient flow is maintained within the department. When he is on shift, we are all delighted and know the day will go as smoothly as possible.” 

Heartlands Hospital

Dr Ndifreke Ekong, Doctor, Emergency Medicine 

For Dr Ekong always treating patients with genuine compassion and empathy, regardless of how busy or pressured the department is. Dr Ekong works collaboratively and respectfully with every member of the multidisciplinary team and doesn’t shy away from making difficult decisions or taking the lead when needed. 

Donna Taylor, Housekeeping Operative, Facilities 

Nominated by a colleague, who said: “Donna is a valued member of staff on our ward and goes above and beyond to ensure the ward is cleaned to the highest standard. She also spends time talking to the patients, making sure they are okay and not lonely during their time in hospital.” 

Kevin Aziz, Porter, Facilities 

Nominated by a colleague, who said: “Kevin came to take a patient from Ward 28 for a scan. She was very frightened of going for the scan and became upset. He spoke to her with such care and compassion and showed a very kind and gentle nature.” 

Jameela Parveen, Staff Nurse, Acute Medicine and Short Stay 

For Jameela’s demonstration of the qualities that define an outstanding nurse. Jameela approaches each patient with kindness, respect and empathy, ensuring that every individual feels heard, valued and cared for. Her clinical skills are exemplary, but it is her genuine concern for the wellbeing of patients that truly sets her apart. 

Queen Elizabeth Hospital

Marsha Benson, Staff Nurse, Critical Care 

Nominated by a colleague on behalf of patient’s relative, who said: “Our family is going through such a difficult time and Marsha was the nurse who was with my critical dad. She made the whole of visiting hours amazing and kept our spirits up, making sure we stayed positive. She became a part of our family.” 

Lauren Hare, Staff Nurse and Alice Ayers, Student Nurse, Day Surgery and Admissions 

Nominated by a patient’s relative, who said: “While my mum was having her procedure she was under the care of Lauren and Alice. Both were unbelievably kind and caring towards my mum. It was a stressful time for us both, but they were very patient, kind and supportive.” 

Victoria Denton, Sister, Emergency General Surgery 

For Victoria’s leadership and being approachable supportive and caring towards her team. Victoria always takes time to listen, help and make sure everyone feels valued. Her hands-on attitude, empathy and dedication to the team inspires them to do their best. 

Amanda Howells, Healthcare Assistant, Trauma and Orthopaedics  

Nominated by a patient, who said: “I’ve been an inpatient for three weeks now and Amanda always brings her sunshine to work with her. She works so hard and is fantastic at her job. I always felt so safe in her care.” 

James Oppong, Bone Marrow Transplant Coordinator, Haematology 

For James’ incredible hard work and dedication. James is kind, caring and consistently goes above and beyond to ensure the best care for his patients. His positive attitude and unwavering commitment inspire those around him. 

Gemma Sherrington, Multiple Sclerosis Clinical Nurse Specialist, Neurology 

Nominated by a patient, who said: “Gemma made time to see me when I messaged a few weeks ago and when the appointment took a long time, she followed it up with a telephone call. She was very kind and encouraged and empowered me to seek help earlier than I thought possible.” 

Dr Sarah Williams, Consultant Medical Oncologist, Amanda Downes, Gynaecological Oncology Clinical Nurse Specialist, Joanne Sharpe, Gynaecological Oncology Support Worker, Oncology 

Nominated by a patient, who said: “I wanted to express my sincere gratitude for the exceptional care and compassion shown by your staff. Their dedication and professionalism are truly remarkable, but what stood out even more was their warmth, understanding and ability to put me at ease so quickly.” 

Adults with Congenital Heart Disease (ACHD) Team, Ambulatory Care Ward, Cardiology Daycase and Admissions 

Nominated by a patient, who said “I was deeply impressed by the professionalism, kindness and dedication shown by the ACHD team. Their expertise, compassion, and ability to reassure and support me throughout made a significant difference to my experience.” 

Pharmacy Aseptic Unit, Melchett Road  

For the team’s tireless efforts in providing essential treatments to our oncology/haematology patients despite capacity and staffing pressures. The team was instrumental in ensuring intrathecal chemotherapy was delivered directly to a ward for a clinically urgent patient undergoing the procedure in theatres on an early list. 

Solihull Hospital

Hayley Goodison, Operating Department Theatre Kit Co-Ordinator, Theatres 

For Hayley’s consistent and exceptional dedication, professionalism and kindness. Hayley goes above and beyond to help others and often suggests ways to improve patient care. She is proactive and her unwavering commitment inspires and uplifts those around her. 

Randhir Kaur, Registered Nurse, General Surgery 

Nominated by a patient, who said: “Rani made my stay the most comfortable I have ever been on a ward. She made me feel comfortable and safe, like she really cared how I was feeling and what I needed to be happy. I have never felt safer or more seen and heard.” 

Carmel Redmond, Housekeeping Operative, Facilities 

Nominated by a colleague, who said: “Carmel works extremely hard and is always here long before her shifts start and always stays over if she is needed. She goes above and beyond for patients and staff. We have been without a ward housekeeper, and she has willingly done parts of this job role without being asked.” 

Community

Podiatric Surgery Team, Chelmsley Wood Primary Care Centre, Solihull Hospital and Community Services 

For the team consistently demonstrating professionalism, compassion, and commitment to patient safety, ensuring that every surgical case is approached with careful preparation and precision. The team works seamlessly and communicates clearly, always supporting one another. They prioritise patient well-being by providing clear explanations, reassurance and personal care. 

Samantha Hood, School Nurse Community Services - Nurse Training, Solihull Hospital and Community Services 

Nominated by a colleague, who said: “Sam was very welcoming during my placement ad a student nurse. She volunteered to let me shadow her and went above and beyond to get my proficiencies signed off. She has an amazing working relationship with her team and ensures that everyone feels valued for their work.” 

Central Nursing Team, Solihull Hospital and Community Services 

Nominated by a colleague, who said: “I wanted to take a moment to share some heartfelt appreciation for the District Nursing Team who regularly visit Claridge Place. The professionalism, dedication, and warmth they bring to our residents and staff is nothing short of exceptional.” 

Corporate

Research and Development 

Victoria Hardy, Senior Research Nurse, Research in Emergency and Acute Care Team (REACT), Research and Development, Queen Elizabeth Hospital Birmingham 

For Victoria’s compassion towards her team and patients. She is always willing to help to the best of her ability and nothing is too much. Victoria leads her team with great passion and dedication which makes her team feel valued and trusted. 

Women’s and Children’s

Brogan Wood, Midwife, Obstetrics, Good Hope Hospital 

Nominated by a colleague on behalf of a patient, who said: “From the moment I arrived on the delivery suite, my body transitioned quickly, and although she was mid-handover, she immediately came to support me. Throughout the entire process she was attentive, patient, encouraging, and kind.” 

Laura Coghlan, Sister, Paediatrics, Heartlands Hospital 

For Laura’s support during a patient transfer from Good Hope Hospital Paediatric Emergency Department to Heartlands Hospital. Laura did not hesitate to offer her support and put the best interests of the child and family first to ensure the patient was cared for in the correct environment.