Newly diagnosed or new to the city
For GP referrals, please submit via our e-referral system.
To self-refer, please use the email or phone number below.
- idt4cns@uhb.nhs.uk
- 0121 424 0361 (answerphone)
We aim to respond within 48 hours on working days. Please note, we are closed on weekends and bank holidays.
Reception and appointments
Reception is open during clinic hours. Please note, this is a shared reception with other departments and may be busy.
To amend appointment times, you can also use DrDoctor as per your appointment letter or text.
HIV Clinical Nurse Specialists
To contact a HIV Clinical Nurse Specialist, please see below. We aim to respond within 48 hours on working days. Please note, we are closed on weekends and bank holidays.
- idt4cns@uhb.nhs.uk
- 0121 424 0361 (answerphone)
- 07587 602726 (SMS/WhatsApp only)
HIV Pharmacists
For advice/medication, please contact the below.
- 07780 483257 (SMS/WhatsApp only)
Alternatively, please call the below during clinic hours and ask for a HIV pharmacist callback.
HIV Health Advisors, Sexual Health and Contraception Nurse
- 07386 686895 (SMS/WhatsApp only)
- 0121 424 2847 (during clinic hours)
Heartlands HIV Sexual Health Team
HIV Dietitians, Occupational Therapists or Social Support
Dietitian
Occupational Therapist
Social Support
Alternatively, please email the below.
HIV Consultant Secretaries
Last reviewed: 21 October 2026