Access your records online

myhealth@UHB system update

A scheduled system update for myhealth@UHB will take place on Thursday 4 September 2025.

Any documents you have uploaded to myhealth@UHB that have not been reviewed and approved by a clinician will be permanently deleted.

To avoid losing any of your documents, we strongly recommend downloading and saving any documents stored in 'My Vault' that are marked with 'Just Me' access.

If you have any questions or need help, please email our support team.

myhealthsupport@uhb.nhs.uk

Action required: myhealth@UHB security update – login process changes

Protecting your personal health information is a top priority at University Hospitals Birmingham NHS Foundation Trust (UHB). As part of our commitment to strengthening data security across all systems, we're introducing an important update to the way you log in to myhealth@UHB.

What’s changing?

We’re implementing Two-Factor Authentication (2FA), a more secure login method that requires a verification code to be sent to your mobile phone each time you sign in. Please watch the video guide so you know what to expect.

Register for myhealth@UHB

The video guide contains step-by-step details of how to register for myhealth@UHB, which allows patients to view their healthcare information online.

How to register for my health.

Open the My Health website and click register.

Add the leaflet code and the code from the letter you've received from your clinician and click next step.

Add in your personal details.

Enter your mobile number and click verify mobile.

Then type the code you have received by text message into the box that has appeared and click confirm.

Then click next step.

Add in your email address and click verify email.

You'll receive an email with a code.

Type this code into the new box that has appeared and click confirm.

Create a new password that meets the password criteria.

This needs to be at least one uppercase letter, at least one lowercase letter, at least one number, at least one special character, and a minimum of eight characters in total.

Confirm your new password, click next, and then click create an account.

You have successfully registered for my health.

What you need to do

No action is needed right now. We’ll be in touch in the coming weeks with instructions on how to set up the new login process.

If you have any questions or need support, please email our team.

myhealthsupport@uhb.nhs.uk

myhealth@UHB

myhealth@UHB allows patients to remotely access some of their clinical information held by University Hospitals Birmingham NHS Foundation Trust (UHB), including letters, appointments and laboratory results.

Developed by UHB’s in-house Technical Development and Informatics Team, the myhealth@UHB portal is currently used by 40 specialties across UHB with the ambition to extend this to all UHB patients.

Patients can also upload information to myhealth@UHB, allowing clinical staff to instantly see updates and respond where necessary. The facility to store and share files relating to their health as well as add appointments from other hospitals helps create a more complete picture of their healthcare.

The initial myhealth@UHB trial was kindly funded by the Queen Elizabeth Hospital Birmingham (QEHB) Charity.

Last reviewed: 18 August 2025