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Action required: myhealth@UHB security update – login process changes

Protecting your personal health information is a top priority at University Hospitals Birmingham NHS Foundation Trust (UHB). As part of our commitment to strengthening data security across all systems, we're introducing an important update to the way you log in to myhealth@UHB.

What’s changing?

We’re implementing Two-Factor Authentication (2FA), a more secure login method that requires a verification code to be sent to your mobile phone each time you sign in. Please watch the video guide so you know what to expect.

Logging in if you already have a myhealth@UHB account

The video guide contains step-by-step details of how to login to the new myhealth@UHB for the first time (if you already have an account).

How to login to the new myhealth@UHB for the first time if you already have a myhealth account.

Launch myhealth by visiting www.myhealth.uhb.nhs.uk on any device.

Once loaded, click on login.

Enter your new password and ensure it meets the password criteria, then click continue.

You'll automatically receive a text message sent to the mobile number linked to your account.

Copy the One Time Passcode (OTP) from the text message into the verification box on myhealth and click continue.

Register for myhealth@UHB

The video guide contains step-by-step details of how to register for myhealth@UHB, which allows patients to view their healthcare information online.

How to register for my health.

Open the My Health website and click register.

Add the leaflet code and the code from the letter you've received from your clinician and click next step.

Add in your personal details.

Enter your mobile number and click verify mobile.

Then type the code you have received by text message into the box that has appeared and click confirm.

Then click next step.

Add in your email address and click verify email.

You'll receive an email with a code.

Type this code into the new box that has appeared and click confirm.

Create a new password that meets the password criteria.

This needs to be at least one uppercase letter, at least one lowercase letter, at least one number, at least one special character, and a minimum of eight characters in total.

Confirm your new password, click next, and then click create an account.

You have successfully registered for my health.

myhealth@UHB

myhealth@UHB allows patients to remotely access some of their clinical information held by University Hospitals Birmingham NHS Foundation Trust (UHB), including letters, appointments and laboratory results.

Developed by UHB’s in-house Technical Development and Informatics Team, the myhealth@UHB portal is currently used by 40 specialties across UHB with the ambition to extend this to all UHB patients.

Patients can also upload information to myhealth@UHB, allowing clinical staff to instantly see updates and respond where necessary. The facility to store and share files relating to their health as well as add appointments from other hospitals helps create a more complete picture of their healthcare.

The initial myhealth@UHB trial was kindly funded by the Queen Elizabeth Hospital Birmingham (QEHB) Charity.

Last reviewed: 05 December 2025

Action required: myhealth@UHB security update – login process changes

What’s changing?

Logging in if you already have a myhealth@UHB account

Register for myhealth@UHB

myhealth@UHB

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