The Patient Advice and Liaison Service (PALS) provide confidential support, guidance and information on health-related issues. PALS act as a friendly point of contact for patients, families and carers.
How to contact PALS
To help with your enquiry, we need the following information:
- Patient's name, address and date of birth
- Hospital number or NHS number, if known
- Ward/department name
- Your contact details
- Summary of your enquiry and the outcome you would like
Please note that if you're not the patient, we will need to seek the patient's consent to discuss the concerns with you.
Last reviewed: 20 August 2025