Do you or your loved one who is having surgery have a learning disability, autism or dementia?
In order to ensure that all of our patients receive the same high standards of care, we have a team that can support those patients who may be vulnerable and attend our hospitals.
The vulnerabilities team is made up of a group of nurse specialists who support adults, young people and children with:
- learning disabilities
- autism
- dementia
- mental healthcare needs
- hearing and vision impairments
If you think you need support whilst you are in hospital, please contact the team on the advice line, Monday to Friday, 08:00 - 16:00.
During your pre-assessment appointment, you can ask for a passport that will help you when you need to come or stay in hospital.
- Learning disabilities/autism – hospital Passport
- Dementia – all about me
- Hearing and vision – communication passport
- Mental Health – Wellbeing Passport
Whilst in hospital you may require reasonable adjustments.
Reasonable adjustments are a legal requirement under the Equality Act 2010. All organisations, including health and social care, should be accessible to those with a disability or a long-term health condition.
reasonable adjustments can include:
- allowing extra time for an appointment
- inviting a relative/carer to come along to your appointment
- using alternative communication methods
- adapting the environment (different lighting or being given an appointment at a quieter time of the day)
If you think you require a reasonable adjustment, please speak to a member of staff.
Last reviewed: 26 June 2025